Amanda Borck Email & Phone Number

Ontario, Canada

*Provides initial crisis intervention, referrals, in partnership with community resources for housing support and with clients during crisis and stabilization period *Identifies appropriate permanent housing options for multi-barrier clients in need of intense housing supports and services.Conducts screening, assessment evaluations, intense case management and navigation services and determine a client’s eligibility to several services*Work with the clients to determine and eliminate complex barriers preventing housing stability, identify high risk social complexity factors *Provides intense, multi-sector and shared case management supports and intervention services*Provides onsite services in the areas of independent living skills, conflict resolution, negotiation skills, and financial linkages available to assist in reaching case plan goals*Develops a plan of intervention that addresses the need for housing, services, crisis intervention, and continuity of care planning and coordination*Interviews and reviews eligibility criteria to ensure suitable placement and calculation of rent, preparing and signing rent agreements*Calculates and issues funds*Assist clients with housing applications, complete supportive and subsidized housing paperwork*Documents reasons for housing program ineligibility, advises in writing and makes referrals to other resources or services at Peel or in the community *Provide customer service to applicants and residents, and maintenance of customer files*Provide information or advice within the guidelines of an established by-law, or program*Maintain client related data tracking systems, generate client data for monthly reporting*Identifies and sets up payment agreements and repayment contracts with outstanding arrears*Updates resident data changes, such as income and family composition, initiated by the annual renewals *Responds/actions resident complaints*Provides life skills and coaching*Facilitate group discussions

Mississauga, Ontario, Canada

-Reviews financial assistance payments in accordance with the Ontario Works Directives and audit requirements. -Conducts telephone and face-to-face interviews in a participant's home, in the office or at an off-site location to establish initial and monitor ongoing eligibility. -Utilizes the provincial computer system, Social Assistance Management System (SAMS) to ensure accurate and timely reporting and documentation of required information.-Provides guidance and direction to applicants and participants through referrals to other services and community agencies such as the Ontario Disability Support Program, Service Canada, Children's Aid Societies, Worker’s Safety and Insurance Board, and health care professionals. - Negotiates and develops a progressive participation agreement with applicants and participants. Recommends appropriate employment related programs and activities. -Writes reports, individual service plans, case notes; compiles caseload statistics; composes correspondence.-Maintains confidential records.-Engages in a range of activities in the Department and community to support and enhance customer service.-Ability to identify, address and help remove barriers that prevent an applicant or participant with a disability from fully participating in all aspects of the Ontario Works program including physical, architectural, information, communications, attitudinal and technological barriers, policies and practices.-Provides coverage and support within a team environment.-Receives and answers inquiries from applicants, participants, staff, community agencies and the public. -Promotes knowledge of the Ontario Works program and services to the community resulting in a stronger collaboration and positive image with agencies and organizations.-Responds to emergencies-Works in accordance with the provisions of applicable health and safety legislation, corporate and departmental policies and procedures.

Brampton, Ontario, Canada

I provided technical guidance, information and support for the provision of an accessible, fair, timely and effective justice service to the public and justice participants.• preparing and presenting all court documents and ensuring accuracy and completion of same• testing court audio and recording equipment prior, during court and after each recess• setting up, troubleshooting and monitoring court video technology for appearances that requires video• maintaining order and decorum in the courtroom (example: administering oaths and cautions, relaying orders of the court arranging adjournment dates)• liaising with various court staff, stakeholders and judiciary to ensure proper case-flow• ensuring all proceedings are recorded and annotated in accordance to legislative requirements, ministry guidelines and standards• ensuring courtroom and court recordings are secure and safeguarded• preparing and checking court documents for accuracy and completion as per legislated requirements and Rules of Procedure• coordinating and managing the jury panel and all jury related duties• providing professional and respectful services to clients at all times• determining nature and scope of client needs in relation to requirements of the court• providing advice and guidance to clients in alliance with legislation, rules, procedures and policy• ensuring accuracy and completion of all filings and that timelines are adhered to• preparing and signing court documents under statutory authority of clerk of the court (example: warrants of committal, restraining orders, affidavits)• accurately inputting, updating and listing court information and filings into manual or computerized systems to ensure most up-to-date information is available• recording statistics and preparing system generated reports• process filings, fees, restitution, fines and payments• issuing invoices and writing correspondence• assisting with exhibit management and managing current and archival files

Brampton, Ontario, Canada

Mississauga, Ontario

Position Summary:To provide income and employment services to support client's efforts to secure the quickest route to employment; to manage assigned caseload in a professional, facilitating and cost effective manner. Manage assigned caseloads, Develop and maintain good working relationships with office staff, clients and the public, which includes:Complying with all office procedures, utilize current technology to complete application, deliver department program services, and manage caseload and record statistics. Comply with provincial and regional occupational health and safety legislation, regulations, policies andprocedures while maintaining confidentiality in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Brampton Ontario

Primarily working with corporate & government segments on establishing a client base through direct outside and inside sales efforts Developing and maintaining relationships with key clientsNegotiating preferred guest room rates with local and global accountsConducting site tours of the hotel with prospect clientSocial Media accounts and profiles

Social Service Worker, Social Service Worker

Bachelor Of Professional Arts In Human Services, Social Sciences

This General Program is designed to give an encompassing view of the growing field of human services. Through an interdisciplinary.

Diploma, Legal Assistant/Paralegal

I excelled in the legal assistant program and I am qualified to work in family, poverty, criminal, corporate or real estate law.