Amanda Bruner Email & Phone Number

Chicago, Il, Us

Responsible for client services and determining gaps in client customer service• Responsible for detail oriented written reporting of customer and client interactions to ensure compliance with client standards• Provide confidential services that meet product knowledge & store operations standards in auditing and merchandising• Responsible for 20+ clients monthly in various business sectors including retail, finance, restaurants, and hospitality

• Provide Communication between Accounts and Vendors to drive sales.• Provide support Account with new products to increase KPI performance.• Verify placement, pricing and placement for products. • Audit Accounts to ensure product profit to both Account and Vendor.

Winnetka

Responsible for meeting personal and team sales goals• Maximize sales via sales presentations that provide product knowledge and highlight client’s current and future needs• Responsible for employee development by working closely with all positions• Responsible for building a personal client base through customer loyalty

Responsible for day-to-day operations of New Mexico’s most awarded pet resort and spa. Duties included staffing, managing, coaching and training, emergency services, marketing, front desk operations, and facilities management.• Developed and implemented training and development policies and procedures• Managed daily activities and team members to ensure guest satisfaction• Respond to guest inquiries, requests and resolves guest issues in a timely and friendly manner• Developed and implemented training and development policies.• Managed over 2000+ client accounts.• Responsible for 40+ employees across 7 divisions

Chicago, Il

Responsible for day-to-day operations of one of Chicago’s premier pet resort and spa. Duties included staffing, coaching and managing, marketing, guest services, retail management, 24-hour client services, emergency services and facilities management. • Responsible for client development• Responsible for growth of over 5000 clients• Responsible for ensuring profitability by providing excellent guest service• Responsible for front desk operations including registration and responding to guest requests and concerns in a timely manner• Developed and implemented training policies and procedures

Norridge, Il