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I am a seasoned IT leader with over 20 years of experience in Applications. As a Senior Director of IT Solutions, I specialize in bridging the gap between technology and business, focusing on innovative solutions that drive growth, efficiency, and customer satisfaction. My career has been built on a foundation of deep industry knowledge and a passion for leveraging technology to solve complex challenges.Throughout my journey, I’ve led teams in the development, support and implementation of cutting-edge solutions that optimize operations, enhance customer experiences, and streamline e-commerce platforms. My diverse experience across retail and e-commerce has provided me with a comprehensive understanding of the market’s evolving demands, enabling me to deliver tailored, high-impact strategies.I am committed to fostering collaboration, transparency, and growth within my teams, always striving to create an environment where innovation thrives. Let’s connect if you’re looking for a strategic partner in driving IT and business transformation!
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Sr. Director It SolutionsGeodis Aug 2022 - PresentLevallois-Perret, France, FrDefine and drive the overall product vision and strategy in alignment with company goals. Analyze market trends, customer needs and competitive landscapes to create roadmap that supports business growth.• Oversee the full lifecycle of products from ideation and development to launch, growth and retirement. Prioritize product initiatives based on market demand, customer feedback and company objectives.• Partner closely with engineering, design, sales, marketing, operations, and customer support teams to ensure cohesive product development and alignment on strategic goals.• Lead, mentor and develop a high performing team of product managers, content and product owners. Establish clear roles, responsibilities, and goals, fostering an environment of accountability and continuous improvement.• Advocate for customer-first mindset, ensuring the product meets or exceeds user needs. Utilize customer insights and feedback to shape product direction and improve user experience. -
Director It SolutionsGeodis Oct 2019 - Feb 2023Levallois-Perret, France, Fr• Supported business development and engineering teams with pricing and IT solutions for new business quotations.• Created and presented IT materials during customer bid processes to support IT solutions.• Partnered with IT teams, including infrastructure, integration, and WMS development teams to ensure accurate cost modeling and timeline representation.• Developed a clear vision for the IT function, aligned with company broader business objectives. Set short-term and long-term goals to guide technology investments and projects.• Pinpointed key IT initiatives that drove business growth, enhanced operational efficiency, and supported digital transformation.• Worked with executive leadership and business units to understand strategic priorities and ensured that IT planned support for those objectives. Developed a roadmap that positioned IT as an enabler of business success.• Developed IT marketing materials to showcase IT capabilities for new business opportunities and maintained relationships with global IT for strategic alignment.
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Sr. It ManagerGeodis Aug 2016 - Oct 2019Levallois-Perret, France, Fr• Negotiated vendor contracts, achieving $200k in savings for one client in 2017.• Collaborated with new clients to gather requirements and create tailored IT solutions.• Presented IT solutions, initiatives and project risks to executives and customers, enhancing transparency and strategic alignment.• Managed a $12 million IT budget for contract logistics applications and oversaw resources in leadership management program.
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It Manager - Manhattan Wmos ApplicationGeodis Aug 2014 - Aug 2016Levallois-Perret, France, Fr• Led a team of 10 supporting multiple supply chain management applications including WMS, LMS and WCS.• Directed end-to-end adoption of Manhattan Open Systems solutions, reducing incidents and service requests by 30% in 2015.• Acted as escalation point for internal and external stakeholders on critical outages, managing vendor relationships and designing IT solutions based on customer needs.• Developed standardized IT policies and procedures, improving service efficiency and client satisfaction while leveraging ITIL processes where applicable.• Provided guidance on troubleshooting and resolving complex IT issues.• Continuously improved IT support processes and workflows, increasing efficiency and user satisfaction.• Oversaw routine maintenance, updates, and patches for critical applications. Coordinated with other IT teams to ensure that hardware, software and network components are up-to-date and secure.• Ensured a user-centric approach to IT support by fostering a culture of excellent customer service.
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It SupervisorGeodis Oct 2013 - Aug 2014Levallois-Perret, France, Fr
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Application Support Team LeadGeodis Apr 2013 - Oct 2013Levallois-Perret, France, Fr
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Manhattan Wmos System AnalystGeodis Feb 2012 - Apr 2013Levallois-Perret, France, Fr
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P&A SupportHot Topic May 2006 - Feb 2012City Of Industry, Ca, Us -
Inventory ControlWalmart Feb 2001 - May 2006Bentonville, Arkansas, Us
Amanda Buchanan Skills
Amanda Buchanan Education Details
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Central High School Shelbyville Tn
Frequently Asked Questions about Amanda Buchanan
What company does Amanda Buchanan work for?
Amanda Buchanan works for Geodis
What is Amanda Buchanan's role at the current company?
Amanda Buchanan's current role is Sr. Director IT Solutions at GEODIS.
What is Amanda Buchanan's email address?
Amanda Buchanan's email address is as****@****pic.com
What is Amanda Buchanan's direct phone number?
Amanda Buchanan's direct phone number is +161533*****
What schools did Amanda Buchanan attend?
Amanda Buchanan attended Central High School Shelbyville Tn.
What skills is Amanda Buchanan known for?
Amanda Buchanan has skills like Warehouse Management, Retail, Inventory Management, Inventory Control, Merchandising, Loss Prevention, Store Management, Supply Chain, Process Improvement, Supply Chain Management, Operations Management, Logistics.
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