Amanda Cano Email & Phone Number

Send appropriate state title instructions and state appropriate DMV paperwork to owners such as power of attorney, affidavit of correction, and odometer statements for owners to complete so we can process salvage titles or apply for the duplicate title through DMV. Review and approve title paperwork.Run vin numbers through DMV search, ADD-Auto Data Direct, to confirm owner or if there are any liens or stops on the title. Confirm year, make and model.Report total loss to lien holders and banks. Obtain pay offs for auto loans and request letter of guarantee and confirm title information. Also call on dealerships and lien holders to follow up on status of lien release and title status.Handle multiple claims daily while managing pending claims in a diary system with average of 170 open claims. Processed and issued payments for claims.

Houston, Texas, United States

Record and take loss statements of insureds, claimants, and witnessesResearch claim investigations to determine coverage and liabilityConduct thorough inspection of vehicles to determine damage and review evaluations and repair estimatesNegotiate and settle claims within authority level while providing excellent customer service and issuing settlement payments

Houston, Texas, United States

Process and close total loss insurance claims with close rate of a 90% or higher each monthWork in a system diary with heavy data entry and detailed notes.Review and approve title paperwork as well as processing salvage titles. Along with identifying title issues or errors and sending corrective title paperwork Responsible for addressing customers and insurance companies needs and ensuring claims are processed within a quick timeframe while providing quality workCommunicate clearly with customers regarding their claim and insurance policy language by phone, text, and email

Business Adminstration, Business Administration And Hr

Graduated

High School Diploma