Amanda Capozzi Email & Phone Number

New York, United States

Schenectady, New York, United States

• Developed and executed a strategic plan to implement a new line of programming for the NYS DOH (Health Home -Care Management) in accordance with the Children’s Health Home of Upstate NY. This included leading agency management in designing and developing internal systems that would support program implementation, specifically a short and long-term fiscal plan, workforce plan, and quality management plan. • Ensured network adequacy for an 18 county catchment area servicing ~400 children and families wherein 24 hour per day, 7 days per week on call services were required. • Championed the development of quality management plans in conjunction with the Chief QM Officer, to meet program requirements, state and federal guidelines, timely reporting requirements, and development of sound plans of care. • Provided direct supervision to a team of more than 30 individuals consisting of program managers, supervisors, administrative assistants, and direct-line staff, ensuring that all staff adhered to agency policy and practice. Ensured that staff had access to meaningful professional development. • Consulted and supported team members and service providers with regard to service delivery. This included meeting individually with team members to discuss services being provided and to reinforce how the provision of services relates to the overall service plans. • Functioned as the liaison to the NY State Department of Health, and well as the Children’s Health Home of Upstate NY.

Schenectady, New York, United States

• Functioned as primary contact for the NY State Office of Children and Family Services; responsible for state and federal reporting as well as audit responses and any needed corrective actions. • Responsible for development and implementation of training programs that supported providers in meeting NYS OCFS qualifications for service provision for foster care, and the Bridges to Health Medicaid Waiver.• Advocated and interceded on behalf of youth and their families to gain access to needed services including Health Homes, Care Management Agencies and foster care, and community-based services and supports, ensuring that needed services and supports were • Monitored service efficacy through internal audits and controls.

Schenectady, New York, United States

• Responsible for the provision of coaching and guidance for full time and per diem Clinical Case Managers to address the needs of more than 30 enrollees in the SED, DD, and Med F waivers, while in foster care and in post discharge settings • Assisted and instructed the Health Care Integrators in the development of treatment planning documentation and any subsequent adjustments which support and substantiate Medicaid billing including Individualized Health Plans, Detailed Service Plans, Service Summary Forms, Enrollment documentation and Reauthorization documentation • Served as the liaison for Capital Region counties as well as the Department of Juvenile Justice and Opportunities for Youth• Coordinated all Serious Reportable Incident (SRI) documentation and ensured that SRI documentation was transmitted to the OCFS Quality Management Specialist within the defined timeframe

Schenectady, New York, United States

• Provided coaching and guidance to individual contributors in efforts to ensure the delivery of appropriate waiver services• Reviewed and completed salient documentation in accordance with Medicaid billing standards including Service Summary Forms and Detailed Service Plans • Addressed the needs of the enrollees with the designees from the eighteen counties of the Region IV catchment area, the Department of Juvenile Justice and Opportunities for Youth, Office of Children and Family Services, Office of Mental Health, and Office of Persons With Developmental Disabilities in efforts to ensure the enrollees’ needs were being met

Castleton-On-Hudson, New York, United States

Master Of Arts - Ma, Counseling Psychology

Bachelor Of Arts - Ba, Psychology