Performs accurate registration using thorough interview technique to ensure that information is 100%complete and accurate. Ensures that all compliance requirements have been met, and the registrationis properly created and/or updated for anticipated billing. Cash collections at time of service. Insuranceverification

Assist providers and members with benefit questions, quotes, and claim statues. Review claiminformation and send for reprocessing if needed. Review provider contracts to ensure that claims processedcorrectly according to the contract. Update member information and mail out new ID cards if needed.

Assist customers with inquires for their account information, disputing unauthorized charges oncardholders accounts, updating personal information, and reissuing new cards for account holders if needed.

Processes and maintains all currency and prepares and maintains accounting records, files,transactions, and other required documentation, including generating, interpreting, and analyzing reportsrelating to cash, deposits, and various financial transactions, and conducting research for accounting-relatedactivities.

Manage inbound calls from customers needing help with filing a claim and if needed, issuing credit tothe customer's account. Assist customers with their online bill payment issues and faxing out proof of paymentsfor online payments. Customer Service.

Manage inbound calls; assist customers in placing orders and submitting orders to the system.Customer Service.

Assist customers with check cashing, sale of money orders, payment of bills and money transfers.Responsible for balancing my drawer and the end of the shift. Customer Service.