Amanda Castro Email & Phone Number

Los Angeles, Ca, Us

Newport Coast

-Responsible for offering guests an enjoyable, expertly served meal reflecting the high customer service standards of the hotel/resort. -Anticipate guests’ needs and provide service before being asked and monitoring the table during their meal. -Maintains professional appearance, provide friendly, personalized service to guests, and maintain good working relationships with staff and management. Job Duties:-Work as a team player with all restaurant staff.-Take food and drink orders accurately and notify kitchen of order following department procedures.-Be prepared to explain menu items, including food content and preparation style.-Be familiar with daily specials and present to guest.-Ensure consistency in preparation and presentation of food and drink items before serving to guest.Follow all standard food handling, sanitation and health department guidelines.Understand and use the proper procedure for guest walk-outs.Present guest check and process utilizing proper policies and procedures for cash, room charge or credit card.Remain up-to-date on events within hotel/resort.Know all dining room floor plans and understand the seat number system.Strictly adhere to the rules and regulations established in the employee handbook and the hotel’s policies.Follow proper payroll, uniform, and grooming policies and procedures.Attend and contribute to all staff meetings, pre-shift meetings, other departmental and hotel meetings and/or training as scheduled.Maintain open communication with the Culinary staff as well as the FOH ManagementUtilizing the10’-5’-3’ rule in all interactionsRecognize and address any problems resulting from guest complaints, intoxication or disruptive behavior.Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents.Perform other duties as assigned or requested.

Long Beach, Ca

Knowledge/Skills/Abilities • Supports project by documenting the project scope including goals, objectives, milestones, deliverables and obtaining approval of the project sponsor. • Assist with creating process improvement workflows, project presentations and work plans. • Measures progress according to plan and making course corrections as needed to keep the project on track. • Provides interim reports and keeps the project sponsor and stakeholders informed of progress and risks. • Possesses the ability to rapidly learn, assess, implement and support projects. • Support internal communications • Responsible for staying up to date with the latest communications and guidance provided by CMS as it relates to applicable projects. • Coordinates cross-departmental informational updates to promote unified team direction. • Annual implementation and roll out of business expansion for Medicare/MMP line of business. • SQL queries •Eligibility Extract analysis (834 file) •BRD development/Multiple third party applications that contain Molina member data (examples, case management, MTM)

Job DescriptionI am passionate about fashion, enjoys working one-on-one with customers and thrives in a sales environment.A day in the life…Set and achieve sales goalsProvide honest and confident feedback to customers about style and fitSeek fashion and product knowledge to build your expertiseBuild lasting relationships with customers Grow sales by opening new Nordstrom Rewards program accountsWork with the team to keep the department “runway ready,” which means stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaningGive the best service to our customers on their terms which may require all employees to be flexible and open to occasionally performing work/duties in a department other than the one you were hired into The hours and schedule for this position will vary by week depending on business needsExcellent communication and interpersonal skills The ability to excel in a competitive team environment The ability to prioritize multiple tasks in a fast-paced environmentOrganization and follow throughThe ability to work a flexible schedule based on business needs

Anaheim, California, United States

Bachelor’S Degree, Health/Health Care Administration/Management

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies