• Attains sales and profit objectives on a monthly basis. • Develops sales pipeline through prospecting, networking and follow-up activities; actively seeks new sales opportunities through networking, building relationships with commercial brokers, property managers and other small business owners and corporations needing a satellite location. • Host a bi-weekly networking meeting and was a founding member of Executive Referral Network, a business to business referral group. • Effectively negotiates new business opportunities and renews existing business. • Recruits, hires, trains, coaches, counsels and disciplines suite administrative staff; communicates values, strategies and objectives; assigns accountabilities; plans, monitors, and appraises job results; develops a climate for offering information and opinions. Developed marketing strategy, prepared sales projections and established quotas. • Follows all finance, human resources, operations, marketing and technological service policies and practices; coordinates actions with corporate staff. • Awarded Highest Revenue Growth in the company for the year 2010. • Promoted from Assistant General Manager to General Manager within 8 months of joining the company and not only increased overall revenue for the Keystone location by 30% but grew occupancy in sales from 70% to 90%-95% consistently from 2010-2011. • Member of Star Manager Team and participate in monthly conference calls with President of the company to discuss and implement new sales objectives, office packages, and policies and procedures to improve the company.

• Apartment reservations • Achieved occupancy goals across 15 different apartment communities in the Indianapolis metropolitan area by building relationships and negotiating contracts with large corporations to exclusively utilize Equity Corporate Housing for all relocation needs. • Selling of apartments to large corporation’s relocation departments including but not limited to Rolls Royce, Remy, Eli Lilly, & Delphi. • Implemented marketing strategies which resulted in 12% growth of customer base. • Increased sales by 17% over two-year period. • Assisted in the initiation of two key partnerships which resulted in 54% revenue growth. • Provided onsite training. • Monitored multiple databases to keep track of all company inventory. • Developed new process for employee evaluation which resulted in marked performance improvements. • Deal directly with customers either by telephone, electronically or face to face for sales inquiries and customer service based needs. • Respond promptly to customer inquiries • Obtain and evaluate all relevant information to handle inquiries and complaints • Perform customer verifications • Process orders, forms, applications and requests • Direct requests and unresolved issues to the designated resource • Manage customers' accounts • Keep records of customer interactions and transactions • Effectively controlled the release of proprietary and confidential information for general client lists.