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Amanda Centane is listed as Partnerships CX Specialist at LULA | FinTech | Finance | Customer Experience| Cryptocurrency| Onboarding| KYC at Lula, based in City Of Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Amanda Centane.
Amanda Centane previously worked as Partnerships CX Specialist at Lula and Customer Service & KYC Analyst at Banxso ™. Amanda Centane holds Certificate, Secure Product Lifestyle from Udemy Online Courses.
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Dynamic and results-driven Customer Service Agent passionate about the FinTech Industry and equipped with experience in on boarding processes using the FAIS and FICA legislation, adhering to ACSA’s rules and regulations, flight bookings and cancellations. Performance-driven professional with an understanding of travel and tourism processes and solid background in customer service, sales leadership, contact centre support as well as administration. Well versed in researching and resolving customer problems by utilising strong problem solving and communication skills to deliver customer satisfaction. Possess a proven track record in assessing individual needs, up-selling and cross-selling to serve both the customer and company. Detailed oriented with excellent leadership and multitasking skills and also excels in high volume customer service environments. Highly skilled with the ability to initiate, plan, organize and coordinate projects as well as managing information and communication. Aim to add value, increase productivity and thrives for accuracy when performing duties.
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City Of Cape Town, Western Cape, South Africa
Troubleshooting and platform guidance to customersEducating customers on self-service, digital functionality, and features.Business funding applications creations and submissions on behalf of customersBasic assessing on applications- Building and maintaining customer relationships by keeping them informed of progress oractions taken regarding their.
City Of Cape Town, Western Cape, South Africa
Handle clients enquiries, requests and complaints through email, live chat and inbound/outbound calls.Troubleshoot and resolve minor technical platform related issues and concerns.Guide and assist clients with navigating through our platform to action their requests. Document and update the clients records based on interaction in our CRM system. Verify and.
Cape Town, Western Cape, South Africa
The face of Luno. Maintain and manage customer relationships and expectations. Read, prioritize and respond to customer queries via emails, chat, phone calls and forum posts. Support payment processing operations. Verify customer documentation. Onboarding processes using the FAIS and FICA legislation. Monitoring transactions, investigating and reporting.
Cape Town, Western Cape, South Africa
Frontline and being the brand, provide a high standard and professional service when checking-in, boarding and including security process, passenger reservations, baggage check-in and comply with excess baggage processes, comply with DG passenger handling policies, adhering to ACSA’s rules and regulations, comply with company policies and procedures and.
Cape Town, Western Cape, South Africa
Driving sales, providing excellent customer experience, managing workflow, training new hires, creating and managing team schedules, reporting to store and shift managers, evaluating staff performance and providing feedback. Help with resolving employee disputes and issues, build unity amongst the team, administrative duties and setting goals for.
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Amanda Centane works for Lula.
Amanda Centane is listed as Partnerships CX Specialist at LULA | FinTech | Finance | Customer Experience| Cryptocurrency| Onboarding| KYC at Lula.
Amanda Centane is based in City Of Cape Town, Western Cape, South Africa while working with Lula.
Amanda Centane has worked for Lula, Banxso ™, Luno, Comair Limited, and Cape Union Mart Group.
You can use AeroLeads to view verified contact signals for Amanda Centane at Lula, including work email, phone, and LinkedIn data when available.
Amanda Centane holds Certificate, Secure Product Lifestyle from Udemy Online Courses.
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