Accounting, A/R, A/P, Maintains budget and forecasting models, financial modeling and analysis, assists with business funding decisions, monthly, quarterly, and annual reports on financial performance

Maintains and improves customer relations through regular contact; identifying concerns and solving issues in a timely and efficient manner. Enters all service calls into database. Manages 3 field technicians. Internal support between departments, customers, and team members. Liaison between customers and associates to resolve concerns. Collections. Company deposits, wire transfers, vendor checks. Coordinates activities between internal departments. Supports Purchasing Agent. Dispatch all service calls and maintain current records. Create new customer accounts. Reports all issues during company meetings. Provides all administrative support for executive management team. Develops new ideas for decreasing expenses throughout the company.

Manages the service department with 3 technicians and 3 warehouse employees, takes all service calls and fields service tickets out to techs in a timely manner, orchestrates all installations from start to finish, facilitates communication between sales team and service team on all installations, purchaser for all parts, supplies and inventory, maintains good customer relations through follow up calls and customer service surveys, Developed and implemented charts to track inventory, generates regular reports to present to the President and CFO about spending, budgets, customer complaints, and regular operations, manages the President's personal expenses, errands, etc.

Proactively connected with current patients to confirm satisfaction, gather success stories, and address all concerns, effectively communicated information about "at risk" patients to the team and implemented solutions for them, fostered patient development through contact with prospective and existing patients by phone and email to increase sales of the practice's services, various position-related projects that increase patient retention and supported practice growth, coordinated patient days with close attention to the schedule, maintained calendars for all physicians in Charleston and Charlotte centers, worked closely with patients and the Cenegenics pharmacy to ensure accuracy and timeliness with pharmacy orders

Consulted with clients on furniture, fabric, interior accessories, artwork, area rugs, window treatments, and paint selections, took room and window dimensions of client homes and drew floor plans to scale, created proposals for client projects, sold designs through formal presentations to clients, kept accurate client records and maintained a professional, ongoing relationship with existing clients, ensured the highest level of customer service with all clients

created proposals for client projects, furniture, fabric, and color selections for client projects, obtained pricing from vendors, detailed millwork and furniture design, and maintained library

organization of invoices, expense and petty cash reports, created digital copies of everything to maintain in file system, collaborated with accounting team at various times throughout the year to meet deadlines