Amanda Clayton

Amanda Clayton Email and Phone Number

Incident Control Manager @ Metrolinx
toronto, ontario, canada
Amanda Clayton's Location
Toronto, Ontario, Canada, Canada
Amanda Clayton's Contact Details

Amanda Clayton work email

Amanda Clayton personal email

n/a
About Amanda Clayton

Amanda Clayton is a Incident Control Manager at Metrolinx. She possess expertise in transportation, project planning, customer service, operations management, logistics and 21 more skills. She is proficient in English.

Amanda Clayton's Current Company Details
Metrolinx

Metrolinx

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Incident Control Manager
toronto, ontario, canada
Website:
metrolinx.com
Employees:
2975
Amanda Clayton Work Experience Details
  • Metrolinx
    Incident Control Manager
    Metrolinx Feb 2024 - Present
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  • Metrolinx
    Supervisor Customer Protective Services
    Metrolinx Jan 2021 - Feb 2023
    Greater Toronto Area, Canada
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  • Go Transit
    Transit Safety Communicator
    Go Transit Jan 2014 - Jan 2021
    Toronto, Canada
    -Monitoring as necessary, visual and audio communications and taking appropriate response or action-Providing prompt assistance and protection to GO patrons and their property, employees and corporate assets-Evaluation of staff and tasks for assignment of duties as required -Providing first line communication between Transit Safety staff, the public, transit rail control, internal communication divisions, police agencies and alarm monitoring agencies-Making initial decision upon receipt of an incident report and requests for help. -Ensuring proper use of the GO Transit system as defined in the passenger charter
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  • Go Transit
    Customer Service Representative
    Go Transit Jun 2012 - Jan 2014
    20 Bay St Toronto On
    -Provided customer service to approx 100+ customers daily -Educated the public on GO Transit's passenger charter, routes, fares, and alternate transit options with different transit agencies. - Communicated with internal departments to resolve matters as they arose - Acted as a social media consultant with the public. Provided service and information through Twitter and Facebook.
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  • Gatestone & Co.
    Collections Agent For American Express
    Gatestone & Co. Oct 2010 - Apr 2012
    Toronto
    -Maintained a portfolio of 100+ American Express card members. -Negotiated payment arrangements, settlements and full payment incentives. -Placed 200+ calls daily to ensure prompt response and resolution for American Express.-Consistently exceeded individual and team targets set by management and American Express
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  • Nco Financial Systems
    Collections Representative
    Nco Financial Systems 2007 - 2010
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Amanda Clayton Skills

Transportation Project Planning Customer Service Operations Management Logistics Dispatching Team Building Training Microsoft Office Project Management Public Transport Safety Management Systems Rail Transportation Planning Process Improvement Emergency Telecommunications Sales Transit Safety Security Cctv Decision Making Emergency Management Social Media Phone Etiquette Multi Line Phone Priority Management

Amanda Clayton Education Details

Frequently Asked Questions about Amanda Clayton

What company does Amanda Clayton work for?

Amanda Clayton works for Metrolinx

What is Amanda Clayton's role at the current company?

Amanda Clayton's current role is Incident Control Manager.

What is Amanda Clayton's email address?

Amanda Clayton's email address is am****@****sit.com

What schools did Amanda Clayton attend?

Amanda Clayton attended Seneca College Of Applied Arts And Technology.

What skills is Amanda Clayton known for?

Amanda Clayton has skills like Transportation, Project Planning, Customer Service, Operations Management, Logistics, Dispatching, Team Building, Training, Microsoft Office, Project Management, Public Transport, Safety Management Systems.

Who are Amanda Clayton's colleagues?

Amanda Clayton's colleagues are Michael O'brecht, Frank Shi, Jade English, Evan Roberts, Jann Lee, Kyle Kellam, Miriam Wallbridge.

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