Utilize product knowledge to guide my sales approach when helping customers find items that suit their vacation, exercise regimen, or office attire needs resulting in more units being sold from our store. Ensure customers feel valued, and make their experience at our store as smooth and pleasant as possible leading to many kind reviews of my service on our store Medallia surveys.Achieve exceptional performance metrics in sales and credit card enrollment, helping the store meet quarterly goals and enabling me to win a district-wide customer service award in March 2023. Perform transactions at the checkout counter, paying attention to detail when performing in-store and online purchases, exchanges, and returns. Assist Management with Quarterly Audits. Train new team members on store procedures. Create digital promotional flyers for our store events.

As an intern, my responsibilities included: Drafting legal documents (Subpoenas, Last Will and Testaments, etc.)Corresponding with clients via email and phone and report notes from my conversations to the office attorneys. Faxing and copying documents.Organizing case binders. On a few occasions, I accompanied the office attorneys to the Fairfax County Courthouse to observe cases. It was a great learning and developmental experience.