• Developed HR resources including an employee handbook, grievance forms, and appraisal forms.• Conducted needs assessments.• Built curriculum and decks for team building workshops, leadership training programs, and strategic meetings.• Collected and analyzed participation feedback from training programs• Researched and compiled data for interviews.• Facilitated job coaching with clients to improve collaboration and workflow within teams.• Conducted job analyses to identify required skills, knowledge, and abilities.• Designed performance appraisal for external clients.• Built complete client coaching reports based on qualitative analyses and interviewing.• Managed workflow for various projects.• Set goals and created timelines for all projects in the pipeline.• Organized trainings and developed agendas for each meeting.• Created and assessed job profiles for all different levels of employment.

Rovanco Piping Systems is a Manufacturer of prefabricated, pre-insulated pipe & piping systems. Serving as the Senior Sales Assistant, duties included customer relationship management throughout the sales & build lifecycle (lead generation management, order fulfillment, new customer setup and post sales follow ups), engineering coordination for review of plans and specifications & price creation and analysis for multiple product lines and loyalty programs.

Serving as a Behavioral Health Associate duties included leading group therapies regarding the topic of addiction, keeping detailed and accurate patient behaviors and interventions in individual medical charts, working with the patient care team and families to recommend continued care and discharge planning.