Amanda Colbert Email & Phone Number

Hornchurch

Assosia is a leading Retail Market Research company. I am currently an Account Manager assisting clients with all aspects of Market Research.Key Responsibilities:⋅ Management of Market Research audits liaising with both the client and field team associates.⋅ Full ownership of projects - Proactively tracking each stage of the project and analysing data using Microsoft Excel.⋅ Accountable for ensuring all data is uploaded into internal systems within set time frames.⋅ Creating briefs and audit forms to ensure seamless execution of audits.

Barking

Temporary administration role providing support for surveyors. Role included taking calls, credit control, typing quotes, data entry and sending emails.

London, United Kingdom

Due to internal restructure, further promoted to VIP Team Leader reporting directly to the Head of Department, with full responsibility of managing a loyalty programme for high value players on market-leading brand Foxy Bingo. Accountable for the VIP Hospitality budget and VIP loyalty strategy whilst managing a team of dedicated account managers. During this restructure phase, due to reduced headcount, I also took on additional duties including, website management, promotional marketing and email marketing strategy.

London, United Kingdom

Successfully promoted from Fulfilment Agent into role of VIP Account Manager to manage and grow revenue from high value players on the company’s Cheeky Bingo brand. Reporting to the CRM Manger, key focus was on building relationships with players ensuring the CRM Manager’s strategy was executed across all channels seamlessly.

London, United Kingdom

A support role to ensure that customer prizes were fulfilled against budget and deadlines.

London, United Kingdom

Cashcade was a privately owned gaming company (later bought by GVC Group). Joined the company shortly after its launch of market leading brand Foxy Bingo which also had a further portfolio of bingo and casino brands.

London, United Kingdom

General admin such as filing, typing letters, dealing with faxes and emails and dealing with internal post. Basic reception such as seeing to visitors and dealing with their requests. Customer Services such as answering phones, data input, liaise both with clients and customers resolving any queries they may have, through to completion, account management and basic sales.

London, United Kingdom

A temporary role providing administration including filing, registering candidates, checking documents, editing emails, data input and basic reception.

London, United Kingdom

Numerous roles fulfilled within this company which included Data Entry, Customer Service, Operations, Account management and Customer Service Supervisor.