Previous roles at InsideTrack include: Operations Team Manager, Executive Coach, Quality Assurance and Development SpecialistStrategic Partnership Director responsibilities:Client Management: Integrated and holistic client support. Embedded onsite to provide seamless and proactive engagement to meet and anticipate client needs. Organization Development: Participate in needs and readiness assessments for university partners that include detailed evaluations of their current state and proposed solutions related to: staffing, training, technology, processes, and organizational structureChange Management: Trained Prosci Change Practitioner; develop communication strategies regarding new initiatives, policies, and procedures; identify staff that are resistant to change and create an onboarding plan; mentor key stakeholders so that they can affect changeProject Management: Oversee complex long-term projects that require technology integration, new workflows and processes, organizational transitions, training, and staffing changes; work effectively with cross-functional teams that include both client and internal resourcesImplementation and Discovery: Understand our clients’ needs through extensive discovery and documentation of existing v. ideal state; design and implement new programs and expand offerings to new audiencesEvaluation and Measurement: Develop a methodology for measuring efficacy of the project plan/intervention and return on investmentLeadership: Develop, consult, and coach managers so that they can inspire great work from our teamsPersonnel Management: Lead a team of 10 client employees that consistently surpass internal performance goals and contractual targets.Training and Staff Development: Develop training modules, write performance and development plans, deliver regular reviews, hire, and ensure quality staff are ready to meet our clients’ needs

• Oversaw completion of per diem and tax paperwork for international participants of conferences and workshops• Assisted in visa approval paperwork, travel requests, and scheduling for international conferences and workshops• Conducted research on nuclear nonproliferation for leaders in the field• Created an index of articles in the Nonproliferation Review • Edited and provided basic Russian/English translation for official reports.• Event planning and management: assisted in planning and coordinating the Critical Issues Forum, the Visiting Fellows Program, and the CNS 20th Anniversary Conference and Gala