Amanda Cordisco Email & Phone Number

Los Angeles, California, United States

Los Angeles, Ca

Los Angeles, California, United States

La Canada Flintridge, California, United States

• Install, configure, maintain, repair and support hardware and software on our fleet of up to 500 student, faculty, staff and loaner computer systems to established standards.• Manage a large fleet of Macs using tools such as Mosyle MDM, Apple Remote Desktop, custom scripting, etc.• Configure and troubleshoot classroom technologies such as SMART boards, projectors, printers and makerspace-related equipment such as 3D Printers, Laser Cutters, etc.• Assist and train users in the operation of computers and common applications such as word processing, email, web browsers, productivity and creative software titles.• Provide academic technology support for teacher and student computer hardware, software and services throughout the school, working with third-party vendors when necessary and managing support tickets.• Lead periodic workshops, lessons and training on technology-related topics for students and employees.

Sierra Madre, California, United States

• Processed student registrations and withdrawals.• Offered school-wide SchoolSpeak software support and training, includingtroubleshooting issues and optimizing usage.• Input student/family data into SchoolSpeak system and student healthinformation to keep records current.• Created and implemented standard operating procedures for records.• Implemented SchoolSpeak Student Information Database System to make allforms digital and connected to student/ family profiles.• Attended professional development technology courses to increase knowledge base and learn new information.• Trained faculty and staff to assist with integration of technology and software.

Temple City, California, United States

• Responded to support requests from end users and patiently walked students and staff through basic troubleshooting tasks.• Remained up-to-date on latest technologies and solutions applicable to school products in order to provide best support to students and staff.• Removed and replaced malfunctioning computer parts to correct hardware problems.• Trained and supported end-users with software, hardware and network standards and use processes.• Handled lab equipment, cleaned keyboards, monitors and disk drives.• Provided instruction to all lab users on proper use of all equipment.• Emphasized web etiquette and practical applications of technology forprofessional use.• Planned and implemented curriculum to teach up-to-date technology to over600 students.• Facilitated computer lab of 40 students from beginner to advanced computeruse and designed appropriate and specialized lesson plans.

Bachelor Of Arts - Ba, Liberal Studies

Emphasis in Human & Child Development

Associate Of Arts - Aa, General Studies