Lead bartender in an upscale hotel. Created menus, trained new staff, worked with customers to plan events, inventory and ordering, and organized all entertainment bookings while maintaining a great customer rapport and retention.

FEMA Contractor. Reviewed inspections for accuracy according to FEMA guidelines. Provided training to new staff during surge times, staff adjusted per amount of work, worked with IT to improve procedures. Exceptional communication between field inspectors, FEMA applicants, and FEMA personnel via phone and email correspondences.