I recently received Google IT Support Professional Certificate with Merit America, where I've picked up some solid skills in IT support, from Operating System Installation to Linux and Systems Administration. I’m genuinely excited about technology and love staying up-to-date with the latest advancements.In my prior roles as Supervisor at ERC, Key Holder at Dollar General, and CNA at Bayview, I have cultivated a range of transferable skills including leadership, customer service excellence, and advanced problem-solving. These experiences have refined my ability to manage tasks efficiently and address complex issues with precision, all of which are crucial for a successful career in IT support.I’m looking forward to jumping into an IT support role where I can use both my technical know-how and soft skills. If you’re looking for someone eager to grow and make a difference in the IT world, let’s connect and discuss how I can contribute to your organization’s success.