Ensure the effective and efficient management of office support, incoming enquiries and reception, including taking independent action where appropriate to resolve administrative matters and those not requiring specialist expertise (this will include liaising over pupil welfare).• Undertake research and information gathering activities, including liaising with other relevant officers and outside agencies and bodies.• Ensure the effective management of administration routines, systems and procedures within the Secretariat, developing and instituting changes as necessary.• Be responsible for producing and responding to complex enquiries, preparing documents and reports, collecting and analysing information.• Be responsible for the supervision and management of a team of clerical/admin staff, ensuring effective administrative support. This will include recruitment, performance management and organisation of work across full range of activities.Handle personnel admin processes relating to the appointment of all staff for Governors and the Head Teacher.• Overtime coordination• Manage the Personnel MIS (e.g. SIMS), maintain accurate records of staff data, including, but not limited to, starters, leavers, training, absence, contract changes etc• Manage the training administration process• Ensure correct safeguarding procedures and maintain the DBS Register for staff and volunteers• Manage the letting of school premises to outside bodies to maximise income • Assist with the promotion of the school and in securing funding/sponsorship.• Build relationships with local businesses, councillors and schools in order to benefit the school.

Coordinate all aspects of the Stratford, Henley and Studley School's Consortium and ensure it's mandate to aid school improvement in all its 20 member schools.• All meeting coordination, including booking venues, maintaining spreadsheets of dates, communication of dates, writing and sending the agenda and minutes in consultation with the Chair• Track performance of the budget by liaising closely with the Bursar/Finance Officer at the budget host school. Make sure that all incomings and outgoings are understood and accounted. • In discussion with the Chair, and in line with the priorities of the Consortium Plan, set the budget against key priorities and monitor the expenditure against those key budgets• Set up all relevant CPD that is required by the plan by booking providers and venues• Communicate all CPD opportunities to the Consortium and track and keep attendee information• Look for and point out relevant funding streams• Develop and maintain close working relationships with external providers and other key agencies• Provide reports and updates for the Consortium and others, as required• Keep abreast of local, national and international initiatives

Coordinate the Stratford Primary Schools Cluster in its bid to enhance the learning experience of all it students• Project manage multiple curriculum enhancing experiences for pupils of all ages, i.e. Careers Day, Story Festival, Music Festival, Collaborative Arts initiatives, Opera Day, Cluster School Council, Cluster Ramble and Sports Day• Cultivate links with agencies and local groups to facilitate the above opportunities for primary pupils and encourage new ones• Set up and coordinate schools training and CPD opportunities for staff across the schools• Joint procurement across the cluster to reduce costs, such as Catering, Governor Support and Ground Maintenance contracts• Attend schools to teach Geology and Science to year 3 in line with the National Curriculum

Define cluster priorities by working closely with schools and then incorporate support services and projects into this framework.• Work with the 14 cluster schools on a number of curriculum enhancing, collaborative projects • Ensure that any projects have been costed effectively and appropriately with the minimum costs to schools. Liaise with the schools to make sure that they are of benefit to schools and pupils.• Look at the current service provided to schools by the local county council and improve service level agreements, and where appropriate, reduce costs to schools• Help the cluster to navigate new contracts for exiting services such as catering.• Arrange for cluster training of staff in areas such as first aid. Ensure that this cluster approach takes the burden of coordination from schools, shares knowledge between the cluster and reduces costs.• Build a network of contacts that benefit the work of the cluster and offer schools new opportunities, e.g. local agencies, businesses and festivals • Provide parental support by working with local agencies and support services to provide information evenings, parenting classes and useful documentation.• Where possible look for funding to support projects and reduce costs to schools.

Project manage the annual audit cycle for a portfolio of clients, including large priority accounts• Agree project timelines with my teams (making sure that all teams, both internal, external and global are aware of objectives and deadlines)• Set up budgets, track costs and maintain required financial recovery• Identify ways to improve efficiency and identify any areas of project slip

Ensure that Service Level Agreements were met for NCR’s retail clients• Respond to calls from stores (across Australia) and ensure that engineers are booked and out at the stores within the correct time frame and that work met the SLAs• Monitor our performance against SLAs and report to the client• Coordinate with our service centre, parts people and IT solutions to help find the best solution• Roll out NCR software to clients, which would allow them to monitor NCR’s performance• Go out to clients and demonstrate the software to key personnel, and arrange for them to receive the software

Project manage the development of several computer based language tests (based on core adaptive software) and complete their development for clients• Meet with all stakeholders (clients, content team, software developers, marketing) and agreeing a development project plan• Arrange and attend development meetings with client and internal teams to ensure that the projects run to schedule• Match schedule against budget to ensure that projects come in on budget• Monitor for any post project technical issues