I am a highly skilled warehouse & office administrator with over ten years’ experience in logistics, warehouse management (B2C and B2B), human resources and finance. In 2020 I started my own small business, a 5* Etsy store selling my self-drafted knitting patterns and hand knitted accessories. I am part AAT Qualified, passing Level 2 in Accountancy with a Distinction in July 2023. I am studying for the Level 3 AAT Diploma in Accountancy due to pass Sept 2024.Finance: Using Sage 200 and Sage Line 50 to complete bank recs, updating accounts payable and receivable. Using Amazon Vendor Central to dispute shortage claims. Payroll for 60 staff (calculating hours, overtime and holiday pay).Logistics: issuing documentation such as packing lists, CMRs and EUR 1 Forms and health certifications, organising collections and deliveries (both exworks and DAP). Booking in pallets with various wholesalers, domestic and imports (House of Fraser, Zalando, ASOS). HR: holiday and sickness absence management (use of Bradford Factor), conducting disciplinaries if needed. Maintaining online staff files. Warehouse Management: creating a fixed shift rota and updating to meet business needs, processing leavers and new starters. Stock allocation based on FEFO or LEFO dependant on customer needs. Using Indeed to vet potential staff and interviewing potential candidates. Ensuring all paperwork and training is given upon starting date (manual handling training, security access, pick / pack training, site tour, fire safety talks). Investigating stock discrepancies and implementing cycle counts.Familiar with following warehouse management systems:Business CentralOrderFlow WMSMintsoft