Oversaw daily operations for Child Wellbeing Programs including but not limited to: Adoptions, Case Management, Diversion and Post Adoptions. Led an organization of 50+ staff members through significant operational transition. Improved employee retention and decreased time to proficiency for entry level staff. Managed talent acquisition, on-boarding, staff development and training

Oversaw the daily operations of all Child Wellbeing Programs; Adoptions, Case Management, Foster Care, Intake and Placement, Targeted Case Management and WRAP with a focus of increased outcomes, staff retention, service delivery, utilization management, fiscal policy, and performance management. Solutions focused, positive and energized leader with the ability to develop, maintain and lead a workforce under high stress situations. Assisted in the procurement planning and marketing of new business lines. High level data analysis and planning. Development and execution of strategic and annual plans. Successfully created lasting community relationships. Managed program(s) accreditation, staff certifications and related polices. Talent acquisition, on-boarding, staff development and training.