Amanda Dejesus

Amanda Dejesus Email and Phone Number

Business Support Associate @ Bank of America
New York, NY, US
Amanda Dejesus's Location
New York City Metropolitan Area, United States
Amanda Dejesus's Contact Details

Amanda Dejesus work email

Amanda Dejesus personal email

n/a
About Amanda Dejesus

🌟 Account Relationship Manager | Client Relations Expert | Strategic Partner BuilderWith over a decade of experience in client relations, I currently thrive as an Account Relationship Manager at JobTarget. In this role, I leverage my CRM expertise and relationship-building skills to expand our customer base and strengthen partnerships.Previously, I honed my abilities at Hair Club, where I focused on nurturing client relationships and ensuring high levels of satisfaction. My mission aligns with JobTarget's commitment to fostering long-term client connections, and I take pride in my nuanced understanding of customer dynamics to deliver exceptional service.I am dedicated to driving organizational growth through strategic client engagements and sharing insights that benefit our team’s collective success. Let’s connect and explore how we can collaborate to achieve mutual goals!

Amanda Dejesus's Current Company Details
Bank of America

Bank Of America

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Business Support Associate
New York, NY, US
Amanda Dejesus Work Experience Details
  • Bank Of America
    Business Support Associate
    Bank Of America
    New York, Ny, Us
  • Jobtarget
    Account Relationship Manager
    Jobtarget Jun 2022 - Jul 2024
    United States
    Managed a diverse portfolio of SMB accounts, consistently exceeding sales targets and driving revenue growth through strategic relationship-building.Leveraged advanced CRM systems to track account activities, streamline communications, and enhance customer experiences, resulting in a 20% increase in client satisfaction scores.Collaborated cross-functionally with sales and marketing teams to develop tailored solutions, ensuring alignment with client needs and contributing to a 15% expansion of the customer base.Conducted regular business reviews and performance assessments, proactively identifying opportunities for upselling and client retention.Implemented process improvements that reduced response times by 30%, significantly enhancing overall service delivery and client trust.
  • Hair Club
    Client Relationship Manager
    Hair Club Aug 2015 - Jun 2022
    New York City Metropolitan Area
    Successfully managed and nurtured over 900 client accounts, achieving a retention rate above 90% through exceptional service and relationship management.Exceeded monthly sales targets by enhancing client engagement strategies, resulting in a 25% increase in account upgrades and renewals.Developed and maintained detailed records of client interactions, ensuring accuracy in reporting and strategic decision-making.Played a key role in training new team members on CRM best practices and customer service excellence, fostering a culture of continuous improvement.
  • Starbucks
    Shift Supervisor
    Starbucks Aug 2011 - Aug 2015
    New York City Metropolitan Area
    Led a team of baristas in delivering high-quality customer service in a fast-paced environment, resulting in consistently positive customer feedback and store ratings.Streamlined operations by implementing efficient processes that improved service speed and accuracy, contributing to a 15% increase in daily sales.Trained and mentored staff on product knowledge and customer engagement techniques, fostering a collaborative and motivated team culture.

Frequently Asked Questions about Amanda Dejesus

What company does Amanda Dejesus work for?

Amanda Dejesus works for Bank Of America

What is Amanda Dejesus's role at the current company?

Amanda Dejesus's current role is Business Support Associate.

What is Amanda Dejesus's email address?

Amanda Dejesus's email address is ad****@****lub.com

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