Amanda Dillard Email & Phone Number

Pembroke Park, Florida, United States

• Customize a great experience for patients through top notch engagement and education, helping them figure out what product would be best for their medical needs• Increase sales with brand awareness and a personable approachAnalyze data using the point-of-sale system to track inventory and verify purchases• Research promotions and new products through Curaleaf’s internal tools and resources to remain up to date on the sales experience• Perform tasks in compliance with the Florida Department of Health

Hallandale Beach, Florida, United States

• Produce and supervise monthly community game night events providing activities, entertainment, and food to patrons • Establish relationships with local businesses to use their location to host events while abiding by their protocols• Coordinates efficient setup and cleanup for each event for quick facilities' turnarounds• Performs budget management tasks such as monitoring company costs for venue expenses, entertainment, and food/catering• Collaborates with local artists in the South Florida area to promote their work and operate as vendors selling their artwork

San Francisco, California, United States

• Designs and executes weekly video stream content on Twitch.tv for a follower base of 539• Entertains viewers with video content through YouTube, Titok and other social media outlets. Resulting in an average of 2,500 views per monthBuilt and maintains an engaged social media following through Twitter and InstagramOrganize and coordinates monthly in person events at local businesses• Developed social media marketing campaigns and created the promotional graphics to increase merchandise traffic, drive stream participation, and live event attendance• Designed stream production overlays, custom emotes, and sound commands with Canva and Adobe Creative Cloud softwareRepresented businesses (HelloFresh, GoPuff, and Scentbird) by initiating paid sponsored streams with social media campaigns to successfully sell subscriptions to their product• Conducted interviews with musicians and entertainers, extending brand awareness to their work• Increased Twitch channel growth from 8/22-2/23 by 81%, additional social media collective growth by 53%

Bay Harbor Islands, Florida, United States

• Expedited the creation of real estate transactions through executed contracts while serving as a dedicated Office Administrator in a fast-paced law office • Applied quality telephone etiquette and email correspondence, light book keeping and maintained office inventory by ordering office supplies with accuracy• Managed property contracts through the Qualia database, handled mail, and the maintained physical setting of the front office

Hollywood, Florida, United States

• Engaged directly with approximately 70 phone calls from customers daily, responding to inquiries for a variety of topics ranging from locating new pets and problem-solving when something doesn’t go as planned• Researched, identified, and problem-solved customer concerns to determine appropriate solutions for customers, thinking proactively and set follow-ups as needed, to ensure first contact resolution• Oversaw day-to-day management of production and first contact resolution statistics, ensuring response levels are well above the minimum requirement

Hollywood, Florida, United States

• Reviewed and edited approximately 500 photos, 100 videos, and 100 descriptions of puppy profiles, using excellent attention to detail, making sure the puppies are of the best quality before placing live on the website for sale• Established positive business relationships with breeders, including giving advice on the market, prices, and what could be done to move puppy inventory, enhancing brand scaling and company awareness• Handled daily editing tasks, by verifying the website is grammatically correct, removing outdated ads, and contacting breeders for updated photos and video of puppies, ensuring website content is accurate

Hollywood, Florida, United States

• Travel to the breeder's destination to pick up the puppy for sale• Ensure the protection of young puppies while traveling through airports, representing the PuppySpot name and answering any questions asked by fellow travelers• Board airplanes to travel to the customer's destination to deliver the newborn puppy to the customer

Seattle, Wa

• Managed the company’s Facebook media platform, collaborating with the creative department staff, such as graphic designers, video editors, media buyers, and web developers, performing well as a team• Built and executed our Facebook media strategies through competitive research, messaging, and audience identification, enabling creative approaches to content tone, voice, and terminology• Generated, analyzed, edited, published, and shared daily content to set up and optimize company Facebook pages, increasing the visibility of the company’s social content and ensuring brand consistency

Los Angeles, California, United States

• Collaborated via Skype with fellow writers to research film-related news, publish, and edit informative articles about films before deadlines • Created and distributed a monthly newsletter with informative content

Pembroke Pines, Florida

• Provided a comfortable environment for customers by being friendly, attentive to any specification, and being knowledgeable of food with integrity.• Utilized cash handling skills and practice protocol for company finances.• Prepare food appropriate for the sales expectation of the day.• Trained new hires and motivate fellow crew members to perform with high standards through empowerment.• Conducted interviews and participate in job fairs to recruit new employees.

Miami, Florida

• Served as a dedicated and supportive intern in a fast-paced environment.• Designed festival themes and programs, and provided festival information to inquirers, in the form of critiqued film submissions, generating fresh, relevant, and engaging contentIdentified & planned logistics for festival layout, including main exhibitor area, kids’ fiesta, entertainment, and food vendors• Responsible for handling the decorations, setup and breakdown of the festival, as well as cleanup crews• Participated in social events fundraising for the festivalOversaw ticket transactions and merchandise sales before and during the festival. • Oversaw an attendance of around 1,000 attendees throughout the festival’s duration• Booked and arranged travel, lodging, and social outings for entertainment acts, several of which were international

Plantation, Florida, United States

• Analyzed concepts for music videos and upcoming films and assisted in designing flyers to reflect relative content for mobile distribution, showcasing the entertainment highlights• Drafted sponsorship letters to obtain funding for films, creating actionable plans to both grow and maintain adequate funding for the studio• Pitched music video concepts• Reviewed, assisted in the selection, and booked appropriate talent for music videos• Screened phone calls for executives

Hollywood, Florida

• Identified and responded to customer needs• Organized and performed opening and closing duties• Conducted cash management tasks and cash register transactions• Stocked, merchandised, rotated, and store inventory• Provided customer service through a drive-thru• Created beverages using proper protocol, or customized according to customer requests

Bachelor Of Applied Science (B.A.Sc.), English Literature (British And Commonwealth)

Activities and Societies: Comics Club, Photography Club, Film Initiative: Underground, Black Student Union• Served as Student.

Associate Of Arts (A.A.), Fine/Studio Arts, General

Activities and Societies: LGBT Alliance