Amanda Kimberlin Email & Phone Number

Houston, Tx, Us

- Serve as lead consultant on projects to ensure best practice recommendations are followed and to provide solution and database knowledge based on previous project experience to both internal and external stakeholders- Support clients throughout the full implementation timeline, including identifying future state workflows, troubleshooting technical issues, and go-live coverage- Collaborate directly with IP and Engineering Development teams to identify and resolve defects and determine impact to existing clients- Manage a team of six associates & team leads and guide their careers, create and achieve personal and professional goals, provide project and consulting feedback, and address project escalations and resource concerns- Assist in the interview process for new associates for the Patient Access Team and in the staffing of new projects- Member of Patient Access Community Planning Committee responsible for planning and leading our bi-weekly knowledge transfer events for over 100+ associates; Member of the Patient Access PRISM Collaboration Team responsible for proposing and approving new development projects; Member of the Streamlined Patient Access Initiative responsible for creating and improving collateral for client projects that are migrating to the new Revenue Cycle platform

- Guide clients to adopt best practice workflows and collaborate on unique workflows with respect to system processes- Support clients throughout the implementation timeline, including troubleshooting technical issues and identifying future state workflows- Provide constructive feedback and best practice recommendations to clients via structured data collection and formal documentation- Serve as advising consultant on projects to ensure best practice recommendations are being followed and to provide solution and database knowledge based on previous experience- Develop and uplift existing client-facing documentation workbooks to meet new best practice recommendations, system design standards, and regulatory requirements- Member of Patient Access Community Council, responsible for creating and leading bi-weekly meetings presenting knowledge transfers and information to the Patient Access Community of over 100+ associates- Manage and lead a team of five associates and help guide their careers, create and achieve personal and professional goals, provide project and consulting skills feedback, and address project escalations and resource concerns

Houston, Texas Area

- Guide clients to adopt best practice workflows and collaborate on unique workflows with respect to system processes- Support clients throughout the implementation timeline, including troubleshooting technical issues and identifying future state workflows- Provide constructive feedback and best practice recommendations to clients via structured data collection and formal documentation- Serve as advising consultant on projects to ensure best practice recommendations are being followed and to provide solution and database knowledge based on previous experience- Develop and uplift existing client-facing documentation workbooks to meet new best practice recommendations, system design standards, and regulatory requirements- Member of Patient Access Community Council, responsible for creating and leading bi-weekly meetings presenting knowledge transfers and information to the Patient Access Community of over 100+ associates

Kansas City, Mo

- Engaged clients to adopt best practice workflows and ensured in depth solution knowledge for successful implementation- Instructed and trained hospital staff on future state workflows and solution capabilities- Supported the client throughout the implementation process and troubleshooted workflow and technical issues- Met directly with both client and internal project leaders to identify key performance indicators and system requirements and limitations- Provided constructive feedback and best practice recommendations to clients via structured documentation and direct communication - Served as a mentor for internal team members in transferring solution critical knowledge

Kansas City, Mo

- Used Cerner build tools to customize back-end information to meet client needs- Communicated status updates of tasks and project plans to clients and project leadership- Ensured all implementation methodology deliverables are completed within client defined deadlines- Advised clients on configuration based on best practices and regulatory requirements

- Analyzed key business processes related to hospital billing. Discovered claims that were not coded correctly which resulted in non-paid or under-paid claims- Analyzed hospital claim data and developed methodology to target claims for payment analysis- Updated and modified existing software training materials and wrote documentation for new sections

Researched and analyzed through multiple processes to determine under-paid and non-paid hospital claims for Medicare, Medicaid and Blue Cross contracts totaling over $40 MillionOrganized final research and analysis documents for presentation to the clientsAssisted in the preparation of software analysis and documentation

- Researched over 30,000 hospital patient records related to Medicare audits and verified patient information and hospital patient account codes- Performed research analysis related to Medicare reimbursement calculations which contributed in the recovery of over $3 Million in audit revenue- Assisted in the preparation and organization of the final audit analysis documents presented to clients

Calculated, developed, and mailed monthly client invoices and statementsUpdated, managed and maintained database of over 500 clientsAssembled client tax returns, including writing transmittal letters, preparing tax payment slips, and providing correctly stamped and addressed mailing materials

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Activities and Societies: Consulting Club

Bachelor Of Science, Supply Chain Management; Mathematics

Activities and Societies: Delta Zeta