Amanda Dover

Amanda Dover Email and Phone Number

Customer Service Manager at Quality Marketing @ Quality Marketing
charlotte, north carolina, united states
Amanda Dover's Location
Clover, South Carolina, United States, United States
Amanda Dover's Contact Details

Amanda Dover work email

Amanda Dover personal email

n/a
About Amanda Dover

Customer-Focused. Accountable. Organized. These are the qualities that help me createorder from chaos and keep the trains running on time so Plumbing, Waterworks/FireProtection, and Irrigation manufacturers receive superior market coverage in North andSouth Carolina. In my current position as Customer Service Team Lead, I focus on delivering an exceptional customer experience to build brand reputation and increaseprofitability.As a former small business owner, I know firsthand how a fantastic customer experiencecan grow your bottom line. It’s why I take extra care in training, mentoring, and motivatingnew team members in process, organization, and products. Ultimately, my efforts drivesales and multiply market share.I never met a problem I couldn’t solve. Whether it’s mastering a manufacturer’s ordermanagement system to ensure timely shipment of product or revamping a filing system tobring organization to recordkeeping, I keep the plates spinning by being flexible, managingexpectations, and prioritizing work effectively. Given ambiguous or minimal direction, Ihave the self-motivation and drive to take action and keep momentum alive. And, I followup, follow up, follow up!MY MOTIVATION & INTERESTSI gain immense satisfaction from learning and sharing my knowledge with our team. Thislove of learning doesn’t stop at work - I’m an enthusiastic supporter of education. You willoften find me and my family volunteering time in our local school district and raisingawareness for breast cancer research and St. Jude Children’s Research Hospital.SPECIALIZATIONSCustomer Relationships | Team Leadership | Invoicing | Collections | ProcessImprovement | Key Account Service | Loyalty & Retention | OrganizationHOW TO LEARN MOREFeel free to connect with me or send an email to learn more about Quality Marketing andhow we provide sales and marketing support that has earned us top ranking with ourvendor clients. I can be reached at: amandad@qmarketing.biz.

Amanda Dover's Current Company Details
Quality Marketing

Quality Marketing

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Customer Service Manager at Quality Marketing
charlotte, north carolina, united states
Website:
qmarketing.biz
Employees:
30
Amanda Dover Work Experience Details
  • Quality Marketing
    Cutomer Service Manager
    Quality Marketing Jan 2023 - Present
    Charlotte, North Carolina, United States
  • Quality Marketing
    Customer Service Team Lead
    Quality Marketing Jul 2018 - Feb 2023
    Charlotte, North Carolina Area
    I currently mentor a team of 6 customer service agents to ensure our manufacturers’customers receive top-notch service that fosters loyalty and retention, builds brandreputation, and increases profitability. From invoicing to issue resolution, warehousing toworkflows - I support our experienced team so our manufacturers’ products receive thecoverage and representation they deserve.
  • Tranquil Touch Nail Spa
    Owner/Operator
    Tranquil Touch Nail Spa 2010 - Jul 2018
    York County, South Carolina, United States
  • Tires Now
    Office Administrator
    Tires Now Feb 2008 - Jul 2010
    Charlotte, North Carolina, United States
  • Carolina Sales Associates
    Inside Sales Representative
    Carolina Sales Associates Jan 2004 - Feb 2008
    United States

Amanda Dover Skills

Customer Satisfaction Team Building Customer Service Sales Inventory Management Operations Management Sales Management Retail Contract Negotiation Strategic Planning

Amanda Dover Education Details

Frequently Asked Questions about Amanda Dover

What company does Amanda Dover work for?

Amanda Dover works for Quality Marketing

What is Amanda Dover's role at the current company?

Amanda Dover's current role is Customer Service Manager at Quality Marketing.

What is Amanda Dover's email address?

Amanda Dover's email address is am****@****ing.biz

What schools did Amanda Dover attend?

Amanda Dover attended York Technical College, Clover High School.

What skills is Amanda Dover known for?

Amanda Dover has skills like Customer Satisfaction, Team Building, Customer Service, Sales, Inventory Management, Operations Management, Sales Management, Retail, Contract Negotiation, Strategic Planning.

Who are Amanda Dover's colleagues?

Amanda Dover's colleagues are April Szajko, Terry Jones, Ronald Phillips, Jay Hendricks, Cpmr, João Victor Oliveira, Nicole Davis, Matthew Wilson.

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