Amanda Duffield Email and Phone Number
Amanda Duffield work email
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Amanda Duffield personal email
I excel in delivering sales and retention best practice within local and global organisations through the management and development of business tools and the introduction of successful business processes. Throughout my career, I have delivered significant measurable improvements to sales pipeline controls and disciplines to deliver the best outcome to support growth.I love to motivate teams using creative approaches and thrive on the challenge and evolution of business needs.I am experienced in CRM system and product management using Agile methodology to include development of systems both in the UK and Globally to support sales activity, pipeline management and client retention and have achieved Certified Scrum Product Owner status.I actively support proposition development and strategy within Mid-Market and Large Accounts as well as Specialties.My key skills include strong communication, influencing and leading teams and project management. Life is about seizing the opportunity to make a positive change.
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Sales Tools Lead, Global Sales And Analytics Centre Of ExcellenceWtwLondon, Gb
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Sales Tools Lead, Global Sales & Analytics Centre Of ExcellenceWtw Apr 2024 - PresentLondon, England, GbResponsible for managing the adoption, administration, training and communication strategy of all sales tools within WTW. Driving system development in collaboration with both Business and Technology Leaders to deliver technology solutions -
Director, Sales Operations, Europe & Global Dynamics Crm Champion/TrainerWtw Jul 2023 - Apr 2024London, England, Gb
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Director, Sales & Client Management & Crm Lead - EuropeWtw Jan 2022 - Jul 2023London, England, GbDriving the delivery, usage and adoption of Sales Tools and Technology within WTW Europe and International to include CRM Technology.Global Dynamics CRM Champion supporting WTW businesses on the usage, adoption and development of CRM Platform technology and effectiveness.
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Director, Corporate Risk & Broking, GbWtw Mar 2020 - Jul 2023London, England, GbLeading the delivery of the CRM Platforms for both GB & Western Europe for Corporate Risk & Broking. Responsible for the development and delivery of Sales enablement tools to support Sales & Client Management Activities
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Director, Sales Intiatives & Development, GbWtw Jan 2019 - Mar 2020London, England, GbResponsible for supporting growth for the GB business through business process and the use of innovative technology and business tools to include CRM.
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Head Of Sales Reporting & Crm Lead At Willis Towers Watson GbWtw Jun 2018 - Mar 2020London, England, Gb
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Head Of Sales Reporting & Global Crm Product OwnerWtw May 2015 - Mar 2020London, England, GbResponsible for the delivery of Willis GB Sales & Retention Processes to include design, build, implementation, launch, adoption and governance to support client and prospect activity.Involved in the development of Insight tools to support client and prospect development.Product Owner for the Willis Global CRM system, responsible for owning the development and launch of all new requirements within the Global CRM platform working with the Willis Global Community. Also responsible for developing and managing CRM centre of excellence and Champion community together with promoting and enforcing right behaviours to support Global usage.
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Director, Sales & Retention DeliveryWtw Jan 2006 - Mar 2020London, England, GbResponsible for delivery of Sales & Retention best practice within Willis to include:Sales process and pipelinesStrategic planningRevenue planningProductivity & sales effectivenessReporting, metrics and trackingRetention management including NPSData ManagementCRM business system
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Claims ManagerAlexander Forbes Mar 2000 - Jan 2006Sandown, Gauteng, ZaResponsibility for managing claims team of 4 Associates involved in the claims handling of Corporate claims for organisations £10m GBP turnover to in excess of £1000m GBP. Involved in major loss management involving settlement of claims in excess of £1m GBP. Responsible for provision of claims insight and analysis for both clients and prospects to include involvement in key new business opportunities and client defences and attendance at key meetings and presentations. -
Deputy Claims ManagerJlt May 1997 - Mar 2000Responsible for delivery of claims service for key Corporate accounts to include analytical insight into claims trending.Involved in new business opportunities on key Corporate accounts.Support to Claims Manager in overall management of department to include systems and process.
Amanda Duffield Skills
Frequently Asked Questions about Amanda Duffield
What company does Amanda Duffield work for?
Amanda Duffield works for Wtw
What is Amanda Duffield's role at the current company?
Amanda Duffield's current role is Sales Tools Lead, Global Sales and Analytics Centre of Excellence.
What is Amanda Duffield's email address?
Amanda Duffield's email address is am****@****wco.com
What are some of Amanda Duffield's interests?
Amanda Duffield has interest in Animal Welfare, Children, Education, Health.
What skills is Amanda Duffield known for?
Amanda Duffield has skills like Insurance, Brokers, General Insurance, Claims, New Business Development, Marketing Strategy, Event Management, Problem Solving, Sales Management, Process Improvement, Excel, Research.
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