• Maintain excellent communication with the Regional Director and other staff members throughout the company. Updating an array of excel spreadsheets to ensure Reginal Directors and Board of Directors have accurate information regarding new and existing clients, contractors and employees.• Maintaining an integrated system of staff services that help contribute to the effective management of office operations such as conducting weekly meetings with office staff to ensure policies and procedures are being followed.• Collect and route patient progress notes to the appropriate party for review. Process patient progress notes in an accurate, timely manner. Ensure patient progress notes are compatible with the requirements of the Department of Labor.• Review contractor invoices against billing system for payroll accuracy, enter data on payroll spreadsheet. Compare payroll spreadsheet against reports, track down inconsistencies, and fix errors.• Handle all incoming business and client requests for information. Process, route, and track all new hire paperwork for contractors and employees. Screen resumes conduct pre-employment interviews and schedule in person interviews.• Actively does on site visits to other offices to provide training and assistance in office organization and operations. Recommend necessary changes in interoffice operations to effect improvements in standard operating procedures. While maintaining a full work load and meeting challenging quotas for productivity.• Ensure HIPPA guidelines are being followed during the handling of patient information.

• Collected appropriate documentation from banks in order to begin theprocess of retrieving the client’s property.• Coordinated efforts to contact debtors in order to gain knowledge of thelocation of the property owned by the bank which was then retrieved.• Data entry for the bank requiring information, and inputting data into oursoftware to ensure the best accuracy for the location of vehicles, boats,RV’s, or any other type of motor vehicle retrieved.• Process release forms and hold harmless forms for the banks as well asdebtors, for the purpose of retrieving personal property, auction releaseforms, hold harmless forms and condition reports.• Instrumental in directing both banks and debtors via phone or emailcommunication to retrieve the most accurate information possible.

• Prepared repair orders (RO) describe symptoms, problems, and causesdiscovered; as well as repairs and services required; obtain approvalsignatures; entered RO’s into service database system.• Created estimates by costing materials, supplies, and labor; calculatedcustomer's payment, including deductibles. Maintained customer rapportwhile explaining estimates and expected return date of vehicle; obtainedcustomer's approval of estimates.• Submitted Warranty claims; calculated covered conditions, noncoveredconditions, deductibles as well as materials, supplies, and labor.• Massive Data entry all while maintaining critical attention to detail.