- Responsible for opening and closing procedures while ensuring security measures are closely followed- Create an inviting atmosphere that encourages clients to explore available products- Build and maintain strong relationships with customers to encourage repeat business and referrals- Consult with clients about jewelry characteristics, detailing various materials, gemstone variations, and craftsmanship techniques- Handle customer inquiries, concerns, and objections effectively, providing excellent customer service - Process transactions accurately and efficiently using the store's point-of-sale (POS) system- Collaborate with colleagues and upper management to achieve store objectives and foster a positive team environment- Train new hires in store protocols and procedures to ensure a smooth onboarding process- Manage inventory by tracking and stocking regularly in order to maintain up to date visual merchandise showcases - Conduct quarterly inventory audits to ensure accurate stock levels, identify any discrepancies or losses, and maintain proper records for financial reporting - Maintain social media accounts to attract new customers by creating content and photographing merchandise- Edit/create engaging content for social media

- Provide polite, professional and efficient customer service to ensure client satisfaction- Client technical support for the website and programs to maximize their effective use- Draw up client contracts to establish clear terms and conditions on payment plans- Onboarding clients which included document management and organization - Accompany CEO to speaking events and summits to provide support as needed- Manage the client experience by organizing client events such as VIP days- Memorialize meeting content by creating and promptly providing call transcripts and call recordings- Maintain CEO calendar and schedule meetings and events accordingly to maximize CEOs time- Coordinate travel arrangements as necessary to ensure seamless travel experiences- Develop and maintain an organized system for filing important documents

- Produce layout ideas and graphics for email newsletters and marketing materials, as requested.- Understand marketing process and manage deadlines.- Responsible for the image and tone of our exclusive brands.- Support all seasonal product and lifestyle photography needs. - Serve as community manager for social media accounts and social email address by replying to comments, seeking out new customers, and addressing any escalating issues as needed.- Brainstorm and research ways to delight customers and drive the business forward through creative campaigns and initiatives. - Assist with general marketing, and communications needs as requested.

- Create a welcoming and friendly environment when greeting guests.- Provides guests with tailored experience to find what they are searching for, using sales through education approach. - Knowledgeable on current jewelry trends. - Building and maintaining strong relationships with clients, and deliver a great amount of sales through repeat clients using a strict follow up after sales system.- Consistently meet and or exceed sales goals.- Partner with other team members and management to maximize sales opportunities.- Reinforce a client centric, service based mindset to be consistent with store brand values.

- Responsible for the operations of all Administrative functions within the front office of the foundation including scheduling, managing phone operations, supervising movement of various documents between departments, the maintenance of all important office documents and purchases of all supplies. - Managed monthly job fairs, job applicant recruitment/screening process, Office access and meeting schedules, office maintenance/repair work and the Training of all incoming Administration Assistants for other office locations in the State. - Assisted in drug and fingerprint screenings for all new hires, preparation of orientation materials, timesheets and other employee documentation as required by Human Resources.