Ecommerce Brand Manager
All Across Africa | Kazi
San Diego, California, United States
➤ Key contributor to DTC brand launch of unique artisan B2B operation➤ Built new DTC Shopify store, optimized B2B Shopify, managed separate informational website➤ Analytics of all digital content (GA, Shopify, Klaviyo, Hotjar)Branding:– Worked alongside CMO and Creative Director to establish brand guidelines and core storytelling, then translated to websites– Created consistent, SEO-optimized product title naming convention for 350+ home decor products– Managed designers, copywriters, and photographers; ensured brand integrity across all digital content, product catalogs, tradeshows, and promotional events– Onboarded and managed product review seeding partnershipNew Store Set Up:– Migration– IA and UX design– Theme customization– Selection and configuration of apps and integrations– DomainsOptimizations & Systems:– Implemented complex dimensional shipping for 350+ products with drastic variance in dimensions, weight, and nesting capabilities (Intuitive Shipping, Fishbowl)– Onboarded and configured Gorgias (automations, integrations, self-service, advanced chat customization)– Migrated from ActiveCampaign to Klaviyo, and built basic flows, lists, and segments– Restructured company GSuite, and established company Google Admin Console best practices