Amanda Edwards Email and Phone Number

Answer phone calls of patients, potential patients, family members, nurses and insurance companies. All phone calls are logged, transportation appointments are scheduled, new patient intake information is collected to obtain authorizations. Communication within company employees is done in a timely manner to assure the best quality of care of our patients.

Developed safe, professional and comprehensive client programs that drive client goal achievement and retention.Monitored and instructed clients during personal training sessions on the safe and effective use of cardiovascular, flexibility and strength training equipment. Received highest new business sales and held over a 90% retention within the first 2 months of employment.

Onboarded new clients and performed initial evaluations to develop individualized health and lifestyle programs. Created custom programs to meet client-centered goals while accounting for safety, medical conditions, and injuries. Performed follow up virtual follow up visits with clients to reassess for changes, progress and modify programs, explore progress made, and provide continued guidance and education. Evaluated client exercise related and non-exercise related habits including in mindfulness, movement and nutrition to create holistic programs and maximize progress. Educated clients on nutrition to assure success in goals, lifestyle patterns, and long term health.

As an Operations Manager, I have succeeded in increasing the performance and productivity of teams and reducing staff turnover, leading an effective and efficient recruitment and training process for up to 30 candidates weekly. Directing a peer mentor program improved skills across leadership, organization and self-awareness for many personnel, facilitating professional growth to streamline transition into new positions.

Educates over 250 people in healthy living, wellness, and fitness, leading, coordinating, and reviewing success of fitness projects.

Facilitated recovery journey and coping techniques for teenagers with mental health issues, directing intense outpatient program, conducting assessments and drafting treatment plans and progress notes

Supported children with intellectual disabilities and behavior issues in school setting, determining children’s needs and implementing IEP objectives to meet development goalsDesigned community-based instruction program to enhance curriculum, develop social and behavioral skills and promote independent functioningSupervised multiple students within life skills classroom, community outings, and mainstream classroom transitions

Provided essential therapy, educating client and caregivers in behavior management techniques, addressing treatment plans, compiling progress reports and reviewing collected data

Increased membership growth through touring and utilizing exceptional interpersonal skills while communicating with the general publicOrganized and led successful events while building and nurturing positive relationships with community membersProvided care to children from six weeks to 13 years old in a non-ratio, free play environmentLed sales team through success while establishing company-focused environment