Client Service Managers build and maintain relationships with clients. They ensure that client needs are met in a way that improves customer satisfaction and increases profitability for their own company. They may conduct training seminars so that clients receive maximum benefit from LashBack services, introduce new services, answer customer service questions and resolve issues related to account functionality. Within LashBack, Client Services Managers often interact with various departments, providing input that is used to create sales proposals and customer support materials, improve services and streamline business operations.