Account Services Representative
CurrentAs an Account Services Representative at Marketing Concepts I am responsible for contacting customers whom are experiencing issues with their payment plan account with a client of Marketing Concepts. I assist them in resolving their issue, and provide solutions to make sure the issue does not re-occur. On an average I make and recieve about 200 calls per day. I also spend a good part of my day helping my coworkers answer questions they may have and running the required reports.