Amanda Foley Email & Phone Number

Tralee, County Kerry, Ireland

Tralee

Hull, United Kingdom

Supported the learning and development of new and existing employees within a large utilities organisation by handling the learning and professional development of the organisation's workforce. Helped with the ongoing, long-term developmentof employees' skills and knowledge with the desired result being that of workplace behavioural changes. The ongoing assessing of these changes helped to determine what support was needed to help grow and retain these skills.

Hull, United Kingdom

Melbourne, Australia

Responsible for the management and development of 26 employees within the Business to Business Department as well as the Business Relationship Coordinator. This role was established to support the retail strategy for transformational change during a busy period of transferring back office functions to an external partner. It was also to improve the outcomes of strategic external partnerships and to provide the bridge between front and back office functions.* Responsible for the… Show more Responsible for the management and development of 26 employees within the Business to Business Department as well as the Business Relationship Coordinator. This role was established to support the retail strategy for transformational change during a busy period of transferring back office functions to an external partner. It was also to improve the outcomes of strategic external partnerships and to provide the bridge between front and back office functions.* Responsible for the successful transfer of back office processes to an off-shore partner* Facilitiated process change meetings with the Senior Management Team on our key off-shore stakeholders in Asia to discuss the approach of a smooth transition of business change* Applied extensive root cause analysis to determine the origin of problems inherent in strategic relationships, developing mitigation strategies and process improvement frameworks using best practice methodologies* Worked with 3rd party providers to operationalise business strategies, developing sustainable operating rhythms and superior output measures to drive key deliverables and process improvements* Maintained end to end process documents to ensure process changes were recorded, updated, and investigated any inconsistencies. Show less

Hull, United Kingdom

Hull, United Kingdom

Hull, United Kingdom