As a Recruiting Assistant at Williamsburg Landing, I support the talent acquisition process for a leading senior living community. I have over 11 years of experience in the hospitality and entertainment industry, where I have developed strong skills in guest service, quality assurance, training, and vendor management. Previously, I was a Games Manager at HB Leisure Ltd., where I oversaw the operations and performance of the games department at a major theme park. Before that, I held various roles in the resort industry, including Resort Manager and Director of Operations, where I contributed to employee training and retention initiatives and increased guest satisfaction and loyalty. I am passionate about creating memorable and positive experiences for customers and employees alike, and I am always eager to learn new ways to improve and enhance the employee experience.