Amanda Funson, Mba Email & Phone Number

Cincinnati, Ohio, United States

Bloomsburg, Pennsylvania

Henry Hood Research Center

Product implementations, project plans, reporting and trending analysis of data across all systems including NER reports, Dashboard reporting, and development of current products.Create charts, graphs, and pivot tables for trending and comparison.Review and trending of denials and audits to implement changes in the billing process to reduce and/or eliminate future denials and/or audits.Work with vendor on system enhancements, testing of releases, and client focus groups to help prioritize focus of customer needs.Provide excellent customer service to end users through newsletters, workgroups, and one-on-one communication to both educate and understand system challenges.

Bloomsburg, Pa

Pharmaceutical technician – assist patients with medical needs and pharmacist with prescription orders.Clerical Assistant – handle store earnings, calculate weekly and monthly totals, prepare register drawers for standard usage, and prepare daily deposits.Cashier – assist customers and photo clients with questions and/or concerns, train new employees.

Handle telephone inquiries from members, doctors, and pharmacies concerning formulary, restricted, and non-formulary medications for all lines of business.Submit cases as requested by physician offices for review of restricted and non-formulary medications for all lines of business. Inform patient and physician of determination of cases as well as send confirmation letters stating determination.

Answering telephones and setting client appointments with financial representative/branch manager.Preparing files and paperwork for appointments, reviewing needed material with representative.Completing paperwork to the client's requests for shipment to specified funds.Handling client inquiries and problems that occur with their investments.Researching unfinished client claims and direct intervention through the home office.Initiating projects for the branch manager to target servicing client needs.

Composed ISO 9002 documentation by observing job skills and techniques of professionals while in their working environment.Performed inventory cycle counts of customer components. Created data flow diagrams for end-of-the line documentation. Tracked the movement of each sheet of paper that contributes to the closing of a job and billing. Traveled through each department that had any correlation and monitored the tasks that they performed in order to achieve completion.Analyzed consignment reports. Compared monthly reports provided by our consignee to prove the need for an in-between audit by one of our own employees.Created employee instruction manuals for warehouse use. Provided overall instructions and example forms that each worker would have to use as well as documentation on the proper procedures for completing these forms.Generated testing documents for warehouse equipment operation. Arranged qualifications needed to hold an operator's license into a document as well as create certified license cards.Generated corporate reports using Microsoft Access. Used corporate linked paper usage reports to create a document to show our divisions usage by pounds per customer and pounds per supplier.Frequent usage of AS400 computer system to track and locate components as well as justify the export of components not recorded in the system as well as usage in order to complete inventory cycles.Maintained inventory control of customer components by verifying the components by location and customer through comparison of the system listings and a manual walk through.

Master Of Business Administration - Mba

Bs In Business Administration, Finance

Activities and Societies: Alpha Phi Omega founding father, Business Awareness Coach, SU AmbassadorsBusiness Awareness Coach Assist a group.