Amanda Galuski Email & Phone Number

United States

Maintaining a motivating environment that encourages my team to give their very best.Stepping in and taking responsibility for leading when the Property Manager is not available.Engaging people in meaningful conversations that demonstrate my concern and genuine desire to make them feel at home and cared for.Solving problems for my residents and treating.

Skillfully delivered key points of information to a diverse group of people, including store associates and managers, district managers, and corporate level teams. Extensive experience creating and training on a variety of technical and personal development classes including induction, customer service, selling skills, public speaking, respect, team.

Helped research, create and implement a Scorm based LMS for the company that led to a major decrease in meeting expenses and an increase in employee knowledge, accomplishing the overall goal of better customer satisfaction and increased sales. Built relationships with all District Managers, Home Office, and Distribution Center Teams to identify training.

Trained employees and managers in the Maryland, Virginia, Washington DC, and Boston markets. Built relationships with District Managers to ensure personalized training for their areas. Traveled throughout the regions to deliver interactive training and administer certifications.

Responsible for overall management of store and team of 60 employees. Recruited, trained, supervised and coached employees. Maximized store profits through customer service training, selling skills, payroll management, loss prevention, product diversity and placement, and employee morale. Won several Store Awards including Highest Customer Service Score.