• Uplifting the culture of employee care and wellbeing through research, development of business cases, production and launch of a menopause policy, fertility leave policy and gender affirmation policy in Q1 2024.• Organised and ran the ‘Benefits Week’ virtually and two expo events in Sydney and Melbourne offices. Over 20 benefits vendors in attendance with health checks, massage therapists, competitions etc. Information session to highlight company benefits. • Reconciliation of annualised salaries and timesheets under the Insurance, Banking and Finance Award and wage theft laws• Beta test and launch the Avature system in Australia. Build and test all employment contracts in the system.• New MetLife Australia careers page launch, content writing and management. • Australian responsibility for the ‘Great Place to Work’ launch.• Fixed-term contractor conversion project concerning ‘Closing the Loopholes’ legislation. • Set up the HR Solutions team and payroll audit system to ensure data integrity and pre-empting errors.• Led a project to ensure maximum use of Oracle (HRIS) to track visas, parental leave, secondments etc. removing the need for manual tracking in Excel spreadsheets.• 2023 payroll tax reconciliation. • Active Member of the DEI Committee, Women’s Business Network and Wellness Thrive Committee.

• Development of a new pre-boarding and onboarding portal. Coordinating and ensuring a positive pre-boarding and onboarding experience for new hires and exit process for separations. • Launch new SharePoint for employee records. • Manage data change requests with outsourced partners and the HR portal.• Coordinate reports and prepare documents related to headcount, org charts and other people-related activities.• Update HR procedure guides and process improvements

• Optimise global People Operations processes, workflows, and tools, focusing on continuous improvement and the aim of implementing efficiencies, automation, scale, and self-serve solutions.• Execute key the people operational and administrative requirements throughout the entire employee lifecycle with a focus on employee experience.• Own compliance of Zip’s policies and procedures with legislative and industrial requirements.• Support People leadership to design and deliver a world-class people operations strategy.• Own and deliver key People data globally to inform decision-making across the people team and business.• Partner with the Finance team on all payroll-related matters for Zipsters.• Project management of people-related projects including downsizing of business across several entities• Set up a People Confluence page.• Establish a reporting mechanism for WHS incidents and injuries.

• HR Strategy, projects, planning and delivery for APAC HR Systems and Operations.• Project management – onboarding process, policy audit, policy development• People Analytics and reporting – development of reports and dashboards in Workday• Overseeing HR Helpdesk and responsibility for all APAC BAU.

• Engage with new hires, coordinating all the elements of their on-boarding and serving as a resource for them and for their manager.• Maintain accurate employee records, manage HR transactions in Workday and handle report / data requests.• Provide speedy and efficient response to all day to day / first line HR and benefits queries from employees.• Process employee changes, terminations, and related processes including communications, notifications, filing and HR systems updates.• Work proactively with counterparts from different locations to ensure an integrated global approach to HR service delivery.• Support parental leave administration.• Assist with activities related to payroll and benefits administration.• Be an internal employee champion; raising issues as appropriate and collaborating with other teams to address their needs and concerns.• Partner with regional stakeholders on any operational issues that may arise• Ensure new and/or revised regional processes and standard operating procedures are well understood, trained, and implemented at Kayak and OpenTable• Run periodic internal process audits and assessments of the control environment when needed• Provide people analytics and reporting as required by different departments• Assist the Global Operations Manager in building the smoothest HR processes in the HRIS system• Provide support to employees on issues: training material, user assistance, bug fixing

• HRIS (Workday) Superuser for APJ.• Managing and maintaining Workday database by continuously reviewing worker data validation reports and make appropriate updates.• Extracting necessary HRIS reports for HR Business Partners that will enable them to analyse workforce trends and develop HR strategies for the countries they support.• Auditing and monitoring workflow related to HR transactions and providing recommendations for process improvement across the employment life cycle.• Providing guidance and training on HR processes, work flow and relevant systems.• Updating HR intranet and ensuring it contains relevant HR content (Policies, benefits, processes etc).• Preparing, reviewing and updating policies.• Managing the operational aspects of the HR and payroll responsibilities.• Managing the employee onboarding and outboarding processes.• Setting up superannuation account for new hires.• First point of contact for managers and employees for HR policies, HR life cycle processes and Workday system questions or issues.• Coordinate quarterly MBO process • Ownership of the ANZ Wellness Program (Health & Wellbeing initiative) & newsletter.• Assist with organisation of internal employee events i.e. VPTW initiatives, Christmas party, monthly birthdays, Veeam Green Day etc…• Work Health & Safety representative for ANZ.• Creating employment contracts, promotion letters, statement of employment and release letters.• Creation of a new system for filing employee documents in APJ.• Assisting in recruitment activities.

Office ManagerPAProperty Management

Maternity leave cover teaching Home Economics from first year through to leaving certificate level. Class tutor to third years.

Office Manager