Assisted in the planning and coordination of a diverse range of events, including recitals, assemblies, holidaythemed events.Provided comprehensive administrative support to the events team, including but not limitedto managing RSVPs, coordinating guest lists, and handling inquiries. Assisted in the creation andmaintenance of event timelines and checklists. Played a key role in enhancing attendee experiences byassisting with on-site coordination.

Managed cash register transactions accurately, processed payments, and provided correct change. Upheldcash-handling procedures and ensured register accuracy at the end of each shift. Provided exceptionalcustomer service by engaging with shoppers, answering inquiries, and offering assistance to create apositive shopping experience.

Oversaw the end-to-end inventory control process, managing stock levels, monitoring product turnover, and optimizing warehouse organization to ensure efficient and accurate inventory tracking. Collaborated with sales, purchasing, and finance teams to develop accurate demand forecasts. Conducted regular audits to verify inventory accuracy and compliance with established procedures.

Developed and maintained in-depth knowledge of Urban Outfitters' product lines, including fashion trends, features, and benefits. Assisted customers in making informed purchasing decisions. Provided guidance and support to junior team members. Assisted in training new staff on product knowledge, customer service standards, and sales techniques. Worked collaboratively with team members to achieve daily and weekly sales objectives. Assisted in maintaining visually appealing store displays by organizing and restocking merchandise. Ensured that products were presented in accordance with Urban Outfitters' brand standards. Processed transactions accurately using point-of-sale systems, handling cash and electronic payments. Maintained a balanced cash drawer and upheld cash-handling procedures. Demonstrated leadership skills by assisting in the training and onboarding of new team members, resulting in improved overall team performance.