With over 8 years of work experience in the insurance industry, I am a Sr. Analyst Account Manager at Aetna, a CVS Health Company, where I leverage my skills in operations management, project planning, and networking to deliver quality service, foster strong relationships, and achieve customer satisfaction. Prior to joining Aetna, I was an Underwriting Support Specialist at Prime Insurance Company, where I assisted with risk analysis, policy issuance, and data entry. I also have a background in managing teams and projects as a former General Manager at Connexion Point, a leading contact center for health insurance. I am passionate about improving the health and well-being of individuals and communities through innovative and accessible solutions. I am eager to apply my expertise and skills to contribute to the mission and vision of Aetna, and to learn from the diverse and talented team.