Amanda Gootee Email & Phone Number

Livermore, California, United States

• Improved standard procedures by creating and maintaining a growing database of 250+ Client Profiles, Destination/City Profiles & Outsourced Planes Profiles• Proactively provide Flight Attendants with Pre-Flight Briefing phone calls and emails to discuss all upcoming client needs, flight logistics and travel coordination• Post-Flight debriefing phone calls with Flight Attendants to monitor and update all essential profiles• Collaborate with internal team members to resolve client or flight logistic concerns quickly and deliver enhanced customer experiences• Train and mentor team members to promote productivity, accuracy and commitment to exemplary service for client satisfaction• Research and gather client and destination/city intelligence for further travel needs and information• Able to effectively collaborate and communicate in remote environment • Safety Representative for Sky Partners Safety Committee by orchestrating in-house Safety training• Created, maintain and update Flight Attendant Standard Operating procedures and check lists• Maintain Aircraft consistency for all in flight/on board amenities, safety equipment, cooking appliances, etc.• Recruitment, interviewing and training of new hires and continuous support and coaching of peers• Help Flight Attendant employees with any and all needed extra support

San Francisco Bay Area

Corporate Flight Attendant on a Gulfstream 200 with experience on the following aircraft: Gulfstream series, Challenger Series, Falcon Series.• 10+ years of VIP/High Profile Clientele travel experience, including serving well renowned CEO's, Previous Secretaries of State and celebrities• Professionally interact with all high profile clientele and company representatives while maintaining highest standards of confidentiality• Provided steadfast exemplary customer service despite constant changes in high pressure environment • Responsible for conceptualizing, preparing, and serving extraordinary inflight meals, decor, and overall experience for VIP guests• Professional in obtaining specialty foods and luxury items in remote destinations• Responsible for conceptualizing, preparing, and serving extraordinary inflight meals, decor, and overall experience for VIP guests• Organizing travel, airlines, car, hotel accommodations, etc. all over the United States and abroad• Recruitment, interviewing and training of new hires and continuous support and coaching of peers• Developed and created Flight Attendant Initial Operating Experience Checklist• Facilitated monthly Flight Attendant trainings based on creative and operational company needs• Co-Chair of Crew SOP's Committee and creator of Flight Attendant Standard Operating Procedures• Attend workshops and trainings in customer service, conflict resolution tactics and safety procedures to stay informed of all new requirements and procedures• Developed and created Flight Attendant Initial Operating Experience Checklist.• Manage Hangar organization and Inventory Control• Provide an unforgettable customer experience, with a sharp attention for details, while maintaining a strong safety culture.

Sacramento, California Area

• Assisted in advertising and spreading brand awareness• Involved with digital assets, marketing collateral, sales, flyers, program ads, invitations, banners and other print collateral• Connection to fans and clients• Attended all social and work functions related to promotion of Fox 40• Played role in creative planning, working with resourceful team to elevate quality of content and designs• Customized brand message to reach and capture target audience interest and drive engagement

Folsom, Ca

Monitor food distribution Clean and sterilize dishesUtensils and facilityGarnish food servingsTake food orders and relay to kitchenStock service stationsStack dishesPrepare salads, soups and beverages, etc.

Bachelor’S Degree, Communication And Media Studies

Bachelors Degree In Communications, Communication And Media Studies

Communications Degree