Amanda Grieve Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Lexington, Kentucky, United States

Director of a 65-million-dollar store. Tasked with correcting the operationalinaccuracies and cultural dynamic. When I took this store over all KPI metricswere under performing the company, Within less than 90 days of implementing strategic change andfoundational best practices to align the store with company initiatives andcourse correct the operational gaps, this store is now consistently beatingmetrics and leading the district from an operational standpoint week to week.* R100 LatinX DEl focus group captain. Impacting regional wide diversitystrategy, donation budgets and culture building initiatives for the KY/IN/KCmarkets. Sponsored voluntarism, community engagement and CEF grantfunding for D168.

Clarksville, Indiana, United States

Director of a 52-million-dollar store, in charge of implementing teamtraining, hiring and sales strategies across a myriad of channels including every area ofoperational, people, hr. and logistics. Leading women’s initiatives as a member of theLatin x panel.Hired and trained over 300 employees as well as leading a team of 186 in one of thelargest stores in the state.Key Accomplishments:• Increased annual sales to $52 million, up from $42.6 million, gaining $9.5million in fulfilled sales alone from FY2021• Lead over 186 team members, including 4 executive managers and 12department managers.• Serve on the executive board to plan company and state-wide diversity,donation opportunities and culture initiatives through DE&I council. • Promoted two hourly employees to executive management in my first year.

Led HR strategy through fostering an open door culture. Creating intentionality and inclusive team engagement. * intentional staffing and efficient scheduling for a store of $40 million in volume, 180 employees* Facilitated new hire orientations, as well as training and development programs for continuous learning. * Managed employee relations, store compliance * Impacted community engagement through volunteerism and community outreach programs * D168 DEI focus group member impacting district wide diversity strategy, donation budgets and culture building initiatives for the Louisville/Lexington market. * Sponsored voluntarism for D168 * Developed and trained newly onboarded HR ETL peers.

Louisville, Kentucky

District training storeRegional operational excellence storeDecreased Shrink through operational efficiency and process management by 5%

Louisville, Kentucky

Top quartile beauty manager for Region 2. District 8281Lead through operational excellence and execution resulting in 11% yearly sales increase.Top 100 storeHosted all district trainingHosted all District Training events top quartile in all KPI metrics.

Louisville, Kentucky Area

Louisville, Kentucky

Responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.Trained, developed and certified makeup artists with the store. Drove store’s sales performance & opportunities by ensuring that the employees are aligned with company goalsRegularly act as the Client Experience & Logistics Leader within the storeEngaged with employees & clients on-stage whenever possibleEnsured proper zoning on stage to support client needs and adjust staffing levels as neededDemonstrated a strong understanding of the store’s sales performance and business opportunities.

Recruit, hire, and develop a highly-motivated sales team that consistently exceeds customer expectations and provides world-class customer service.Develop retail sales training materials to target low-performing areas and assist team members in improving their sales metrics.Oversee sales staff to ensure that all sales goals are regularly met or exceeded.Collaborate with upper management to create project plans and set appropriate benchmarks for sales team.

Collaborated with management to identify company training needs.Scheduled appropriate training sessions.Oversaw and directed seminars, workshops, individual training sessions, and lectures.Plan and implement an effective training curriculum.Supervised training budgets.Prepared hard copy training materials such as summaries, videos, and presentations.Trained and guided new employees.Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.