•Assuring quality of services to facilities and physicians contracted within our company•Coordinating daily operations of service recipients' assigned areas•Perform appropriate data submission quality checks as necessary for payroll•Coordinate and perform ongoing internal monitoring for operational areas, including tracking compliance and implementing appropriate action as required•Coordinate and assist Account Manager in preparation activities for regulatory site visits and reviews•Responsible for implementing and meeting strategic goals and objectives pertaining to clinic productivity and revenue.•Responsible for overall effectiveness of Immunotherapy processes, including administration of quality allergy testing, and formulation and preparation of allergy medications•Educating patients and CLS on administering injections with allergy medications

•Meeting the goals/objectives of United Biologic while providing family centered patient care•Administration of quality allergy testing, formulation, medication preparation, sterile transfer of allergens, proper disposal of materials•Ensures patient education for the administration of allergy medications, injections, and allergen awareness•Ensures proper storage of allergen serums, allergy medications, and testing materials•Ensures patient progress with follow-up calls and proper medication pick up•Verify insurance and proper completion of paperwork in a timely manner•Maintain and secure inventory•Booking appointment/keeping up with referrals

•Two years experience evaluating/training new employees•Completed administration paperwork, booked appointments, managed customer accounts•Answered customer inquiries•Designed meal plans, provided members with high energy and a motivational environment, coached and set goals for clients•Promoted the company to attract new business, handled inside and outside advertising•Generated leads and cold calling•Outside and inside sales•Coordinating meetings and events

•Worked in the following units: Neonatal, Intensive Care, Emergency Care, Floor Therapy•Performed CPR, lung therapy, breathing treatments, patient education, mechanical ventilation, transporting patients, intubation of patient, and obtained blood gases•Maintained patients files, charted patients’ evaluation and therapy