Amanda Hanes-Anello Email & Phone Number

Rochester, Ny, Us

Rochester, New York, United States

Albany, New York Metropolitan Area, Pittsburgh & Philadelphia Pennsylvania

• Own P&L, market SME and responsible for recognizing trends and opportunities for innovative treasury management solutions• Led business account management and business development advisory teams responsible for new client base and organic growth• Small to larger scaled domestic and international business focus

Rochester, New York

Onboard new clients and collaborate with Client & Relationship Manager to issue cash management solutions for daily banking needs. Organize focus groups to discover solutions meeting client needs. • Recognized leader in sales in 2018.

Rochester, New York Area

• Onboarded new clients and collaborate with Client & Relationship Manager to issue cash management solutions for daily banking needs. Organized focus groups to discover solutions meeting client needs. • Recognized as top revenue growth team member in 2018 . • Networked to bring new clients to the bank and deepen existing client relationships.• Present Cash Management solutions to clients that fit continually changing needs.

Rochester, New York Area

• Promoted to lead business development team to drive revenue growth of small to large businesses. • Selected as member elite corporate project team to transition all business banking clients into a new online business banking system.• Structured and led client focus groups to discover user preferences in designing navigation of new platform.

225 Chestnut Street Rochester Ny, 14604

• Promoted to govern cash management and services and support department with preparing correspondence and customer service functions, including receipt and assessment of cash management service requests. • Managed monthly service reporting and daily client configuration and reporting. Onboarded new clients at business locations and follow up with post-closing member contact. • Orchestrated organizational participation in community and business development initiatives and spot… Show more • Promoted to govern cash management and services and support department with preparing correspondence and customer service functions, including receipt and assessment of cash management service requests. • Managed monthly service reporting and daily client configuration and reporting. Onboarded new clients at business locations and follow up with post-closing member contact. • Orchestrated organizational participation in community and business development initiatives and spot opportunities from various business publications. Completed a particular business banking assignment for a credit union. • Completed mentor training and supported mentorship of three new associates to improve professionalism and overall confidence. • Member of the project plan to convert 3K+ users onto a new online banking platform and primary frontline contact for intricate users. • Gained Notary during tenure with a credit union. Show less

225 Chestnut Street Rochester Ny, 14604

Rochester, New York Metropolitan Area

• Served as the primary point of contact for a company member base of 319K members. Aided members in their long-term financial goals.• Acquired, maintained, and strengthened member partnerships through cross-selling ESL products and services while retaining proficiency and internal controls in all ESL applications, products, and services. • Directed member-base by recommending new services, wealth planning, and loans by positioning the best product and services the credit union offers… Show more • Served as the primary point of contact for a company member base of 319K members. Aided members in their long-term financial goals.• Acquired, maintained, and strengthened member partnerships through cross-selling ESL products and services while retaining proficiency and internal controls in all ESL applications, products, and services. • Directed member-base by recommending new services, wealth planning, and loans by positioning the best product and services the credit union offers to members' needs. • Remained active in branch initiatives to attain unit member loyalty and Internal Customer Satisfaction, measuring +73%. • Guaranteed compliance with audit/operational controls to protect $4.8M+ in assets. • Consistently met expectations regarding developing cognizance of mastering technical systems and operational knowledge. • Respected for accurately processing work and possessing minimal loan variances with no company loss. • Consecutively met timeline standards in punctually processing member sessions with minimal wait time. Show less

Bachelor'S Degree, English

English American Literature II 3 Introduction to Literature Analysis 3 Arabic Culture and the West 3

Associate'S Degree, English Language And Literature, General

Human Environment Advanced Composition Writing Survey of Mathematics Introduction to Philosophy Introduction to Psychology Women's.

Bachelor'S Degree, Business Managment And Economics

Organizational Behavior Business Ethics Diversity in the Workplace Management Information Systems Technology and Innovation Management.