Amanda Hatcher Email & Phone Number

Charlottesville, Virginia, United States

Conducts family assessments, investigations and/or referrals for valid reports of child abuse or neglect. Maintains a caseload, participates in field visits to client residences and assesses/monitors situations and/or progress. Connects clients and families to referrals and resources in the community. Creates safety plans in order to maintain safety of children. Testifies in court proceedings and makes recommendations to petition legal authorities. Maintains confidentiality and documentation of case files and records. Mentors and helps in provide in field training to new team members. Works closely with collaborating agencies to maintain the health and safety of children within the community. Participates in multidisciplinary team meetings and Albemarle Charlottesville Domestic Violence Counsel Meeting. Active member in human trafficking task force in the Charlottesville/Albemarle area

Culpeper, Va

Managed two adult group homes for adults with intellectual/developmental disabilities while providing leadership and oversight to direct support professionals. Learned and enforced policy and procedures in order to maintain licensures and satisfactions to protect individuals. Conducted regular reviews, implemented plans and tracking systems to meet the standards of the agency’s target goals and performance improvement plans. Participated in the hiring, training, coaching and performance evaluation of direct support professionals. Maintained electronic health records and personnel files. Created person center plans to ensure the needs of the consumer were met (self-sufficiency, crisis intervention, behavioral and medical needs). Responded to emergencies and provided crisis intervention for both medical and behavioral crisis.

Grand Forks, North Dakota, United States

Manage a 20+ family caseload. Supervised 15+ direct support professionals by providing support, training, motivation and accountability. Planned and organized annual team meetings. Developed and updated individualized paperwork annually for each person supported. Ensured strategies set forth by the team were achieved by creating effective plans, monitoring progress and success. Participated in the hiring, interviewing and reference checks for direct support professionals. Maintained strong knowledge of the policy and procedures set forth by ESGWND and the State of ND Department of Human Services for those with developmental disabilities.

Grand Forks, North Dakota, United States

Provided crisis intervention, emotional support and coping skills to individuals impacted by domestic violence, human trafficking, and sexual assault. Supervised the after-hours on-call team who respond to crisis calls. Maintained community relationships in order to provide referrals for other services and create partnerships to stay updated on the resources available within the community and field. Certified in filing protection orders and restraining orders. Facilitated support groups for women who have experienced sexual assault, domestic violence, and retaliatory violence. Managed complex answering service account. Provided referrals for community resources and knowledge on victims’ rights. Maintained and supervised complex records to ensure confidentiality and compliance. Conducted and attended trainings to extend professional growth.

Grand Forks, North Dakota, United States

Crisis Interventiono Advocacyo Referralso Record Keepingo Maintaining confidentiality