Amanda Heaney Email and Phone Number
Amanda Heaney work email
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Amanda Heaney personal email
Passionate, intuitive leader, change agent, and trusted advisor to business leaders, leveraging a unique blend of business acumen, technical savvy, vision and influence to transform business functions, managing a diverse and complex portfolio. Collaborate and build consensus with stakeholders, aligning teams with company vision and values, guiding through evolving corporate culture landscapes, changing market realities, and rapid technological advances.Leverage data and insight gathering/analysis to advance understanding of colleague needs, that supports organizational transformation.Spearheaded 5-year strategy to evolve Marketing Ways of Working to enable speed to market; introduced quarterly strategic planning cycles, agile methodologies, and cross-functional operating model, boosting colleague experience and increasing speed to market by 60%.Achieved impact in people leadership development, through delivery of discussion-based peer-to-peer learning program focused on core leadership skills. Launched 4 programs in one year to more than 200 leaders, receiving 4.7/5 satisfaction rating, and 99% agreement that content was actionable.Contributed to double-digit increase in annual Colleague Survey through launch of Marketing learning strategy to develop colleagues through live and self-serve opportunities across 10 hard skills and 10 soft skills required to be a top marketer. Built an Agile Marketing Centre of Excellence to support move to agile across 60% of marketing function, including delivery of Agile iQ immersive learning program to 700+ colleagues; achieved 97% confirmation of new learning and satisfaction rating of 8.8/10Enabled 400+ employees/leaders to evolve and adopt marketing processes/tools; received Satisfactory Corporate Audit on new process more than 2 years post-launch. Transformed function from a single contributor, to a team of 25+ across 8 functional mandates; developed talent management and pipeline planning, receiving some of the highest colleague satisfaction scores in our department of 700+ colleagues.
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Associate Vice President, Hr Business ManagementTdToronto, On, Ca -
Associate Vice President, Customer Journey Enablement, Next Evolution Of WorkTd Dec 2022 - PresentToronto, Ontario, CaDrive the transformation of TD's Product Segments into Customer Journeys by supporting Segment leadership in scoping, identifying leadership, mapping resources, and transitioning work and colleagues to the Next Evolution of Work (NEW) model.Act as consultant to the Business Segment, leveraging learnings from past transitions, and partnering closely with other experts across the Transformation Office to recommend optimal approaches and solutions to applying the NEW model and SAFe methodology. -
Associate Vice President, Marketing Delivery & EnablementTd Sep 2020 - Nov 2022Toronto, Ontario, CaOverall Orchestration of Marketing Next Evolution of Work transformation, working with Senior Leaders and colleagues across the organization to develop scaled agile interaction models that integrate Marketing with journeys and platforms.Spearheaded 5-year strategy to evolve Marketing Ways of Working to enable speed to market, including introduction of quarterly strategic planning cycles, agile methodologies, and cross-functional operating model, resulting in boosting colleague experience, and increasing speed to market by 60%.Achieved impact in people leadership development, through delivery of discussion-based peer-to-peer learning program focused on core leadership skills. Launched 4 programs in one year to more than 200 leaders, receiving 4.7/5 satisfaction rating, and 99% agreement that content was actionable.Contributed to double-digit increase in F2020 Annual Pulse survey through launch of iQ learning strategy to develop colleagues through live and self-serve opportunities across 10 hard skills and 10 soft skills required to be a top marketer; feedback on learning framework included “best-in-class” and “cutting-edge”. Built an Agile Marketing Centre of Excellence to support move to agile across 60% of marketing function, including delivery of Agile iQ immersive learning program to 700+ colleagues; achieved 97% confirmation of new learning and satisfaction rating of 8.8/10.Enabled 400+ employees and leaders to adopt and use new marketing processes and tools to deliver results for their 200+ business partners; received Satisfactory Corporate Audit on new process more than 2 years post-launch -
Head Of North American Change & Process Transformation, MarketingTd Nov 2015 - Sep 2020Toronto, Ontario, CaBuilt and implemented change, process and knowledge management team structure, starting as individual contributor, and then moving into a leadership role, hiring 8 new positions, developing 12 direct reports to deliver against a North American mandate using Agile principles - Pulse EEI 4.60, PMI 4.67. Developed multi-year strategy to increase marketing's change capability and evolve ways of working; adding to roadmap while adjusting as needed; embedded new internal communication methods, erecting a change champion network, launched Agile Centre of Excellence and tested an evolved operating model to expedite speed to market. -
Project ManagerTd Sep 2013 - Jul 2015Toronto, Ontario, CaDrove business results using a disciplined, effective approach to project delivery, notably, managed first two #TDThanksYou campaigns, embedding speed into marketing processes, enabling team to break new ground and deliver what was unheard of in just 4 weeks. Leveraged a strong network and experience to help project teams navigate organization, advising on how to communicate across a range of businesses to achieve results. Supervised 2 Project Managers, providing coaching and guidance to ensure successful delivery of marketing campaigns, leveraging enterprise and marketing-specific methodologies and tools -
Manager, Meeting & Event InitiativesTd Nov 2011 - Sep 2013Toronto, Ontario, CaFostered healthy team dynamic between regional planners across Branch Banking channel, bridging geographical and demographic differences; led centralized team, considering regional culture, while maintaining a consistent experience for all Top Performer Award Recipients. advanced recipient satisfaction YoY by 12% (2012-2013). Managed a $7 million portfolio of events, leveraging sound project management methodologies; focus on delivering with speed and impact, providing an exceptional colleague experience. Highly focused on monthly PDP discussions and leveraging internal P3 system to encourage direct report's’ ownership of their development; performance focus contributed to re-evaluation of role from Level 5 to Level 7. -
Workplace Services Program Administrator, Corporate HrTd Dec 2010 - Nov 2011Toronto, Ontario, CaDeveloped and delivered change plan enabling 500+ employees through the sustainment phase of the HR FlexWorkPlace pilot. Implemented new tactics to address behavior gaps and increase benefits realization in areas of communications, training, facility upgrades and leadership support. -
Production Support AnalystTd May 2010 - Dec 2010Toronto, Ontario, CaSupported the Visa Pega workflow application used by the Phone Channel call centres, using detailed application analysis to identify defects within the production environment, engage the right partners to make necessary application changes and communicate key details to the call centre business units. -
Department AdministratorTd 2008 - 2010Toronto, Ontario, Ca -
Customer Relations CoordinatorTd May 2004 - Jan 2008Toronto, Ontario, Ca -
Telephone Service RepresentativeTd Dec 2000 - May 2004Toronto, Ontario, Ca
Amanda Heaney Skills
Amanda Heaney Education Details
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York UniversityTheatre -
Fanshawe CollegeMusic Business
Frequently Asked Questions about Amanda Heaney
What company does Amanda Heaney work for?
Amanda Heaney works for Td
What is Amanda Heaney's role at the current company?
Amanda Heaney's current role is Associate Vice President, HR Business Management.
What is Amanda Heaney's email address?
Amanda Heaney's email address is a_****@****ers.com
What schools did Amanda Heaney attend?
Amanda Heaney attended York University, Fanshawe College.
What are some of Amanda Heaney's interests?
Amanda Heaney has interest in Social Services, Writing, Dog Training (Obedience And Sports), Environment, Education, Japanese Language Studies, Human Rights, Animal Welfare, Arts And Culture.
What skills is Amanda Heaney known for?
Amanda Heaney has skills like Change Management, People Development, Project Management, Relationship Management, Business Analysis, Analysis, Customer Service, Process Improvement, Vendor Management, Program Management, Crm, Banking.
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