Amanda Heaney

Amanda Heaney Email and Phone Number

Associate Vice President, HR Business Management @ TD
Toronto, ON, CA
Amanda Heaney's Location
Greater Toronto Area, Canada, Canada, Canada
Amanda Heaney's Contact Details

Amanda Heaney personal email

n/a
About Amanda Heaney

Passionate, intuitive leader, change agent, and trusted advisor to business leaders, leveraging a unique blend of business acumen, technical savvy, vision and influence to transform business functions, managing a diverse and complex portfolio. Collaborate and build consensus with stakeholders, aligning teams with company vision and values, guiding through evolving corporate culture landscapes, changing market realities, and rapid technological advances.Leverage data and insight gathering/analysis to advance understanding of colleague needs, that supports organizational transformation.Spearheaded 5-year strategy to evolve Marketing Ways of Working to enable speed to market; introduced quarterly strategic planning cycles, agile methodologies, and cross-functional operating model, boosting colleague experience and increasing speed to market by 60%.Achieved impact in people leadership development, through delivery of discussion-based peer-to-peer learning program focused on core leadership skills. Launched 4 programs in one year to more than 200 leaders, receiving 4.7/5 satisfaction rating, and 99% agreement that content was actionable.Contributed to double-digit increase in annual Colleague Survey through launch of Marketing learning strategy to develop colleagues through live and self-serve opportunities across 10 hard skills and 10 soft skills required to be a top marketer. Built an Agile Marketing Centre of Excellence to support move to agile across 60% of marketing function, including delivery of Agile iQ immersive learning program to 700+ colleagues; achieved 97% confirmation of new learning and satisfaction rating of 8.8/10Enabled 400+ employees/leaders to evolve and adopt marketing processes/tools; received Satisfactory Corporate Audit on new process more than 2 years post-launch. Transformed function from a single contributor, to a team of 25+ across 8 functional mandates; developed talent management and pipeline planning, receiving some of the highest colleague satisfaction scores in our department of 700+ colleagues.

Amanda Heaney's Current Company Details
TD
Associate Vice President, HR Business Management
Toronto, ON, CA
Employees:
1
Amanda Heaney Work Experience Details
  • Td
    Associate Vice President, Hr Business Management
    Td
    Toronto, On, Ca
  • Td
    Associate Vice President, Customer Journey Enablement, Next Evolution Of Work
    Td Dec 2022 - Present
    Toronto, Ontario, Ca
    Drive the transformation of TD's Product Segments into Customer Journeys by supporting Segment leadership in scoping, identifying leadership, mapping resources, and transitioning work and colleagues to the Next Evolution of Work (NEW) model.Act as consultant to the Business Segment, leveraging learnings from past transitions, and partnering closely with other experts across the Transformation Office to recommend optimal approaches and solutions to applying the NEW model and SAFe methodology.
  • Td
    Associate Vice President, Marketing Delivery & Enablement
    Td Sep 2020 - Nov 2022
    Toronto, Ontario, Ca
    Overall Orchestration of Marketing Next Evolution of Work transformation, working with Senior Leaders and colleagues across the organization to develop scaled agile interaction models that integrate Marketing with journeys and platforms.Spearheaded 5-year strategy to evolve Marketing Ways of Working to enable speed to market, including introduction of quarterly strategic planning cycles, agile methodologies, and cross-functional operating model, resulting in boosting colleague experience, and increasing speed to market by 60%.Achieved impact in people leadership development, through delivery of discussion-based peer-to-peer learning program focused on core leadership skills. Launched 4 programs in one year to more than 200 leaders, receiving 4.7/5 satisfaction rating, and 99% agreement that content was actionable.Contributed to double-digit increase in F2020 Annual Pulse survey through launch of iQ learning strategy to develop colleagues through live and self-serve opportunities across 10 hard skills and 10 soft skills required to be a top marketer; feedback on learning framework included “best-in-class” and “cutting-edge”. Built an Agile Marketing Centre of Excellence to support move to agile across 60% of marketing function, including delivery of Agile iQ immersive learning program to 700+ colleagues; achieved 97% confirmation of new learning and satisfaction rating of 8.8/10.Enabled 400+ employees and leaders to adopt and use new marketing processes and tools to deliver results for their 200+ business partners; received Satisfactory Corporate Audit on new process more than 2 years post-launch
  • Td
    Head Of North American Change & Process Transformation, Marketing
    Td Nov 2015 - Sep 2020
    Toronto, Ontario, Ca
    Built and implemented change, process and knowledge management team structure, starting as individual contributor, and then moving into a leadership role, hiring 8 new positions, developing 12 direct reports to deliver against a North American mandate using Agile principles - Pulse EEI 4.60, PMI 4.67. Developed multi-year strategy to increase marketing's change capability and evolve ways of working; adding to roadmap while adjusting as needed; embedded new internal communication methods, erecting a change champion network, launched Agile Centre of Excellence and tested an evolved operating model to expedite speed to market.
  • Td
    Project Manager
    Td Sep 2013 - Jul 2015
    Toronto, Ontario, Ca
    Drove business results using a disciplined, effective approach to project delivery, notably, managed first two #TDThanksYou campaigns, embedding speed into marketing processes, enabling team to break new ground and deliver what was unheard of in just 4 weeks. Leveraged a strong network and experience to help project teams navigate organization, advising on how to communicate across a range of businesses to achieve results. Supervised 2 Project Managers, providing coaching and guidance to ensure successful delivery of marketing campaigns, leveraging enterprise and marketing-specific methodologies and tools
  • Td
    Manager, Meeting & Event Initiatives
    Td Nov 2011 - Sep 2013
    Toronto, Ontario, Ca
    Fostered healthy team dynamic between regional planners across Branch Banking channel, bridging geographical and demographic differences; led centralized team, considering regional culture, while maintaining a consistent experience for all Top Performer Award Recipients. advanced recipient satisfaction YoY by 12% (2012-2013). Managed a $7 million portfolio of events, leveraging sound project management methodologies; focus on delivering with speed and impact, providing an exceptional colleague experience. Highly focused on monthly PDP discussions and leveraging internal P3 system to encourage direct report's’ ownership of their development; performance focus contributed to re-evaluation of role from Level 5 to Level 7.
  • Td
    Workplace Services Program Administrator, Corporate Hr
    Td Dec 2010 - Nov 2011
    Toronto, Ontario, Ca
    Developed and delivered change plan enabling 500+ employees through the sustainment phase of the HR FlexWorkPlace pilot. Implemented new tactics to address behavior gaps and increase benefits realization in areas of communications, training, facility upgrades and leadership support.
  • Td
    Production Support Analyst
    Td May 2010 - Dec 2010
    Toronto, Ontario, Ca
    Supported the Visa Pega workflow application used by the Phone Channel call centres, using detailed application analysis to identify defects within the production environment, engage the right partners to make necessary application changes and communicate key details to the call centre business units.
  • Td
    Department Administrator
    Td 2008 - 2010
    Toronto, Ontario, Ca
  • Td
    Customer Relations Coordinator
    Td May 2004 - Jan 2008
    Toronto, Ontario, Ca
  • Td
    Telephone Service Representative
    Td Dec 2000 - May 2004
    Toronto, Ontario, Ca

Amanda Heaney Skills

Change Management People Development Project Management Relationship Management Business Analysis Analysis Customer Service Process Improvement Vendor Management Program Management Crm Banking Risk Management Business Requirements Performance Management Requirements Gathering Powerpoint Visio Proposal Writing Creativity Leadership Strategic Planning Organizational Change Agent Internal Communications Knowledge Management Business Process Improvement

Amanda Heaney Education Details

  • York University
    York University
    Theatre
  • Fanshawe College
    Fanshawe College
    Music Business

Frequently Asked Questions about Amanda Heaney

What company does Amanda Heaney work for?

Amanda Heaney works for Td

What is Amanda Heaney's role at the current company?

Amanda Heaney's current role is Associate Vice President, HR Business Management.

What is Amanda Heaney's email address?

Amanda Heaney's email address is a_****@****ers.com

What schools did Amanda Heaney attend?

Amanda Heaney attended York University, Fanshawe College.

What are some of Amanda Heaney's interests?

Amanda Heaney has interest in Social Services, Writing, Dog Training (Obedience And Sports), Environment, Education, Japanese Language Studies, Human Rights, Animal Welfare, Arts And Culture.

What skills is Amanda Heaney known for?

Amanda Heaney has skills like Change Management, People Development, Project Management, Relationship Management, Business Analysis, Analysis, Customer Service, Process Improvement, Vendor Management, Program Management, Crm, Banking.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.