Amanda Herndon Email & Phone Number

• Facilitate cross functional problem-solving events while utilizing lean tools including Daily Management, Standard Work, 8 Wastes & 6S, Value Stream Mapping, and Transactional Process Improvement
• Support the Digital Technology department in CI initiatives along with assisting in development of actionable plans
• Contribute to departmental steering meetings and project planning by offering guidance, informed recommendations, implementing best practices
• Analyze budget process to identify best practices and support implementation of process automation
• Engaged as a member of the company wide Women’s Diversity, Equity, and Inclusion leadership board, contributing to strategic initiatives and foster a culture of inclusivity and belonging

Shepherdsville, Kentucky, United States

• Directing labor planning for the site including representation on regional calls and mentoring peers on labor planning philosophy
• Champion of Continue Improvement Cycle for site including creating project standards for salaried leaders
• Organize regional continuous improvement class for 30+ leaders across 4 different sites
• Initiated site level change approval process with standardized format
• Launched affinity groups for the site and organized site-wide recruitment affinity fair
• Supervise building learning department along with building quality for inbound and outbound departments

Kentucky, United States

• Built and executed productivity plans by reviewing work forecasts, determining productivity requirements, and balancing labor for customer return inbound shifts
• Surpassed productivity standards by 9.6% direct processing rate and 13.5% for shift throughput
• Appointed multi-regional leader for Holiday Playbook 2022 which resulted in the highest performing regions reaching 96% average playbook health
• Increased sellable yield by 8.46% by activating a refurbishment process to maximize freight recovery
• Elevated support planning for site by creating staffing formulas and saving $360,000 year over year savings
• Streamlined leadership development for hourly and salaried team members through mentor programs and leadership development classes

Jeffersonville, IN

• Built and executed productivity plans by reviewing work forecasts, determining productivity requirements, and balancing labor for outbound shifts for 210K+ volume
• Engineered and implemented a freight sorting method for 41 million+ units of jewelry and high retail value freight which saved $1,533,000 per year by increasing productivity and decreasing quality defects along with.
• Eliminated 25% of injuries in the HRV department due to removing the highest shelf in the pick mod resulting in zero capacity loss due to a redesign of additional area and resulted in operational savings of $987,985
• Implemented a notification method to reduce excess break and strong finish time to save $532,000 yearly
• Cultivated leadership development for entry level associates which resulted in 4+ promotions
• Mapped out a manager onboarding plan for new hires resulting in acclimating 5+ Area Managers at SDF8 along with being shared and duplicated by a new launch site

Jeffersonville, Indiana, United States

• Design a pack station for training which resulted in associates increasing productivity by 28.5% during their first week and 10.4% during their second week of onboarding which resulted in a $217,000 cost savings
• Strategically develop staffing plans for high risk shifts during Prime Week 2018 which resulted in network wide records for highest volume output and highest production rate
• Leading, coaching, and continually motivating a team of 150+ associates with growth up to 200 associates during holiday peak production
• Mentoring top performing associates and developing their leadership skills to successfully promote into management positions
• Strengthen team moral by 15.2% by celebrating team successes, top performers, company employment anniversaries, along with planning and executing fun recreational activities
• Creating associate drive for meeting customer promise along with hitting shift and building productivity target while maintaining a high quality standard

Baltimore, Maryland

• Engage a team of 50 associates in a Kiva Robotics Fulfillment Center
• Delivered quality and productivity feedback for associates daily in order to meet building production goals and drive down defect rates
• Acted as the liaison between the associates and Sr. Operations Management to identify and prevent the barriers in their daily work activities
• Identify top performers and develop their skills by training on indirect functions that support operations
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.

West Lafayette, IN

:: Informed residents how to solve various problems:: Handled sensitive and confidential data about 750+ residents:: Managed movie rentals, equipment rental, and key check out procedure

West Lafayette, IN

:: Executed security rounds around four separate halls:: Created welcome packets for all guests staying on Purdue’s campus:: Made decorations for the halls to create a welcoming environment for conferences

Crown Point, IN

:: Performed up-selling:: Developed customer service skills:: Operated manual and electronic cash registers