· Administrative support for independent I.T. consultant company· Customer service· Handled GST and Source Deduction payments to Canada Revenue Agency each month/quarter· Filing and coordination with the Accountant· Purchasing· Processed company expenses in Excel spreadsheet

· Receptionist and administrative support· Tendered payments and daily closing of cash register· Helped patients select frames and lenses based on their needs· Handled phone calls in a timely and professional manner· Scheduling: Doctor’s schedules, patient appointments, recall appointments, staff meetings· Taking payments and closing cash register· Collected patient information and pre-screened patient prior to seeing doctor· Filing sensitive and confidential patient files/records· Reported directly to senior management · Training: staff joining the office, and patients for the insertion and removal of contact lenses· Process management: implementing new processes to ensure that the office ran smoothly· Photocopying, faxing and mailing out documents· Digital retinal photography· Inventory control and purchasing· Vendor management