Amanda Howe Email & Phone Number

Enfield, Connecticut, United States

Hartford, Connecticut Area

• Manage a team of 7 Invoice Services Associates both on and off site.• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.• Maintain and improve operations by monitoring performance; identifying and resolving problems; ensuring billing audits are within SOX compliance; and managing system and process improvement.• Implement and oversee company initiatives as they relate to invoicing by collaborating with cross-functional partners in the evaluation of business requirements, developing test plans and completing business acceptance testing.

• Prepared accurate and timely billing for all national accounts.• Collaborated with internal partners to ensure all revenue was recognized accurately and timely on the general ledger accounts.• Researched and implemented process improvements that simplified and minimized processing time of custom invoicing by 57%.• Completed monthly reporting and analysis for management and accounting.

• Managed multi-million dollar account activities from beginning to end, including; coordination of multi market distributions, profile management, copy management, invoice reconciliation, and client point of contact for problem resolution.• Maintained Access database for reporting to validate client's orders.• Partnered with cross functional teams to understand their role and identify ways to improve processes and meet business needs including streamlining the billing process reducing time spent per event by 60%.• Created and maintained complete documentation of the grand opening and custom account processes.

Master'S Degree, Accounting

Bachelor Of Arts (B.A.), Criminology & Psychology

Activities and Societies: Gamma Sigma Sigma