Resourceful and results-focused professional with 15+ years of experience supporting business operations aimed at streamlining day-to-day corporate processes and achieving designated business targets. Qualified Assessor & Verifier and Senior Trainer with extensive vocational skills within several business sectors. Culminated in 5 years’ experience in a Senior Business Support role in an aircraft training school environment. Excellent communication skills and a real people person with business management, office experience and qualifications. Management of ever-changing schedules, resources and working within pressured time constraints and a real can-do attitude. Credible history of distilling complex operational problems into tangible revenue, efficiency, and margin driven growth with relentless commitment to quality, employee engagement, and customer satisfaction. Instrumental in identifying organisational needs, defining robust policies and procedures, and mobilising teams to positively impact business results and support large-scale transformations. Articulate and refined communicator; highly skilled, fostering clear collaborations with both internal/external stakeholders to ensure smooth flow of operations.Areas of Expertise• Office Manager/ PA Administration• Business Operations Support• Business Apprenticeship Training• Team Management & Appraisals• Logistic & Scheduling• Project Management skills• Extensive I.T. Proficiencies • Order Processing/Stock Control• Document Record Management & Compliance• Travel, Accommodation/ Expenses Reconciliation •