With over 20 years of experience in the customer service industry, I am currently owner of Hope Capital Solutions LLC and Director of Business Development with TJ Corporate Credit, a consulting firm that specializes in small business credit and finance solutions. In this role, I provide strategic advice and support to SMB owners and offer a comprehensive range of services tailored to meet the unique needs of businesses, from startups to established corporations.I also have a strong background and passion for hospitality and culinary management, which I acquired through my education and previous work experience. I hold a Bachelor of Science in Hospitality Management from Sullivan University, where I received the President's Award for Academic Excellence, and an Associate of Arts and Sciences in Restaurant, Culinary, and Catering Management from Austin Peay State University. I have also obtained the ServSafe Manager certification and completed two online courses from LinkedIn: Account Management: Maintaining Relationships, and The Six Skills of Proactive Professionals. These credentials and competencies have enabled me to excel in delivering quality service, developing and maintaining client relationships, and resolving issues quickly and effectively.I am always eager to learn new skills and enhance my professional development. I am looking for opportunities to grow and advance, where I can leverage my managerial, culinary, and interpersonal skills to make a positive impact. I am motivated by the challenge and reward of helping clients achieve their goals and improve their outcomes.